Marketing and Communication Department Assistant

Job description

About Cayuga Health
Cayuga Health offers patient-centered, comprehensive health services at Cayuga Medical Center in Ithaca; Schuyler Hospital in Montour Falls; and more than 40 medical offices in the Finger Lakes and Central New York. Cayuga Health employs more than 450 providers from 40+ specialties. Additional services include a neo-natal intensive care unit, a home health care agency, an addiction recovery organization, and a skilled nursing facility.
Cayuga Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.
Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Cayuga Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.
We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.
Learn more at www.cayugahealth.org .
Summary: We are seeking a passionate and dynamic Marketing and Communications Assistant to join our award-winning team and support our marketing and communication efforts. In this role, you will collaborate closely with our team of professionals to support various campaigns, initiatives, and strategies aimed at promoting our brand and informing our community. Attention to detail and the ability to handle information with discretion are essential. If you have a passion for marketing, strong communication skills, and a keen attention to detail, we want to hear from you.
Roles and Responsibilities:
MARKETING AND COMMUNICATIONS
• Campaign Coordination: Assist in the coordination and execution of marketing and communication initiatives
• Content Creation : Basic editing of promotional materials using tools like Canva or Adobe Creative Suite
• Social Media: Assist in the coordination and execution of maintenance of our various social media sites
• Media Relations Support : Maintain media contact lists and track media coverage
• Internal Communications : Distribute approved messages to internal stakeholders
• External Event Support: Help support organization such as events, webinars, and other promotional activities. Including assisting team members with planning and staffing of events
• Community Outreach Support: Assist with community partnership initiatives, sponsorship activations, health fairs, and community engagement opportunities including maintaining a community stakeholder list and outreach schedule
• Survey & Feedback Collection : Assist with collecting and compiling feedback from events or campaigns to improve future initiatives
• Promotional Item Tracking : Coordinate with staff and vendors to keep promotional items stocked across all locations

ADMINISTRATIVE SUPPORT
• Vendor Coordination : Work with internal teams and external vendors to ensure smooth workflow, for example, ordering promotional items
• General Office Support : General office support including but not limited to correspondence, answering phones, supplies, facility requests, preparing meeting agendas, and virtual meeting support
• Calendar Support : Support scheduling for Marketing and Communications director
• Budget Tracking: Process invoices and track department expenses and sponsorships
• Mailing Support : Provides administrative and logistical support for mailing campaigns, including preparing materials, coordinating shipments, and ensuring timely delivery

Required Skills and Experience:
• High school diploma required
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to manage multiple projects and priorities simultaneously
• Strong attention to detail and commitment to accuracy
• Ability to handle confidential and sensitive information with discretion
• Customer service orientation and professional demeanor
• Licensure - n/a

Preferred Skills and Experience:
• Bachelor's degree in Marketing, Communications, Journalism, or a related field preferred
• Experience - 3+ years office experience preferred
• Experience with Canva and/or Adobe Creative Suite preferred
• Familiarity with social media platforms and content management systems preferred

Physical Requirements:
• Repetitive use of hands and fingers (e.g. use of computer keyboard).
• May require light lifting and carrying - including but not limited to boxes and equipment, stooping and kneeling (e.g. to pick up items from the floor, to remove and replace items on lowers shelves, and to file documents in the lower file drawers), and sitting for long periods of time

Pay Range Disclosure:
• Standard Rate of $18.50 - $24.00 per hour plus benefits

Centralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.
We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Talent Acquisition team at [email protected] .