Health Information Associate

Job description

RESPONSIBILITIES:
• Prepare reports/documents for electronic scanning and indexing into electronic medical records (EMR) and electronic dental records (EDR) according to the established policies & procedures
• Responsible for coordinating the release of medical information to patients, insurance companies, lawyers, state, and federal agencies
• Responsible for processing of subpoenas and court orders
• Verify authorizations of medical request and release in accordance with health center policy and procedures and state and federal laws
• Ensure that all requests for records are stamped with date received and logged in the correspondence log
• Notify requester when records are available for release
• Maintain quality, privacy and security of patients’ health information
• Answer patients and other customers’ inquires and provide information and direction
• Assist patients in completion of medical requests and releases according to the Health Center policy and procedures
• Answer phone lines in the department (external & internal)
• Prepare and ships records to physicians/external facilities utilizing appropriate mailing sources within required timeframes
• Maintain and order supplies
• Commute to other sites to perform duties as needed
• Generate EMR reports for internal QA, referral/test tracking, etc.
• Perform other duties as assigned

QUALIFICATIONS
• Bilingual in English and Chinese required
• High School diploma or GED; Associates degree preferred
• Strong computer knowledge required
• Medical terminology knowledge preferred
• A minimum of one year related experience; or equivalent combination of training and experience; experience in a medical office preferred

BENEFITS
• Medical insurance
• Employer-paid dental, vision, disability and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistance Program
• Employee Discount Programs
• Tuition reimbursement for eligible employees, and
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program