Family Health Worker - Dental

Job description

Responsibilities:
• Coordinate patient treatment plans and care needs.
• Verify insurance coverage and assist with resolving insurance-related issues.
• Review and attach required documentation for claim submission.
• Manage, track, and facilitate routine and urgent patient referrals.
• Help patients identify appropriate specialists and schedule appointments.
• Obtain consultation notes and specialist reports for the health center.
• Educate patients and families about referral procedures and the importance of attending specialist appointments.
• Serve as a point of contact for referral-related questions and concerns.
• Generate weekly referral and test-tracking reports using OCHIN Epic.
• Follow up with patients after specialist visits to support continuity of care.
• Perform other duties as assigned

Minimum Qualifications:
• Two years community college or equivalent
• One to two years community health or health care experience
• Bilingual in English/Chinese highly preferred

Benefits:
• Medical insurance
• Employer-paid dental, vision, disability and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistance Program
• Employee Discount Programs
• Tuition reimbursement for eligible employees, and
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program