VP of Quality & Patient Safety

Job description

The best thing about this role
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
What you'll do
The VP of Quality & Patient Safety in partnership with the Chief Quality Officer is responsible for the overall strategic planning, direction, leadership, and operational management of the quality, patient safety, infection prevention, and accreditation programs of the Bassett Healthcare Network. The VP of Quality & Patient Safety has responsibility for coordinating, measuring, and improving performance and outcomes related to quality, safety, and accreditation. In this role, the VP of Quality & Patient Safety will work collaboratively across the enterprise and externally to advance the network as a leader in quality and safety, as evidenced by exceptional patient outcomes, performance rankings, and accreditation, as well as oversee processes to analyze and report patient safety, risk management and patient grievance data. Oversees education and oversight of educational activities related to risk, safety, Just Culture principles, regulatory compliance and coordinates process improvements to minimize harm/avoid repeat events in response to significant risk/safety events.
• Collaborate with the Chief Quality Officer in setting and driving organizational vision, operational strategy, and results.
• Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
• Ensure adherence with federal, state, and local business requirements, enforcing compliance and taking action when necessary.
• Manage the budgets in areas of responsibility. Aggressively mitigate all variances to budget. Make sound decisions on best use of resources in support of regional priorities and strategies.
• Provide leadership and guidance in the development and implementation of ongoing programs to improve performance and manage costs, while improving the quality of patient care delivery
• Establish clearly defined goals and objectives and ensure follow through in a timely manner.
• Provide leadership in mentoring and developing direct reports and staff in a manner that emphasizes the importance of teamwork, collaboration, and the sharing of information, resources, and best practices amongst stakeholders across the organization.
• Create a culture that is decisive, action-oriented, flexible, and poised to seize opportunities to advance quality, service and performance.
• Ensure the integration of quality, service and efficiency improvements into day-to-day operation.
• Develops and implements the foundational strategy and change management necessary to reach quality and safety, objectives and goals.
• Directs and implements evidence-based programs, practices, and activities that realize continuous improvements in quality and safety.
• Works closely with Clinical and Non-Clinical teams for improvement on key performance indicators, designs processes for new initiatives, services and other targets identified by network senior leadership.
• Develops and implements strategic plans and initiatives to ensure optimal CMS and Leap Frog ratings. In instances of suboptimal network or entity performance, develops and implements mitigation strategies.
• Facilitates alignment between improvement initiatives and the organizations strategic plan; directs the day-to-day execution of the strategies and tactic necessary to successfully improve the outcomes and results of the organization.
• Responsible for maintaining the system-wide Quality and Safety program; to include data collection, aggregating and analyzing data, maintaining policies and procedures and reporting to administrators, Medical Staff and the Board.
• Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, efficiency, etc. using available information systems data.
• Provide strategic leadership in bringing together diverse constituencies for the purposes of conceptualizing, articulating, and implementing a shared vision for BHN.
• Provide leadership in the development and execution of key strategies which differentiate BHN from its competitors in the area of service and clinical excellence.

What we need from you
Education:
• Healthcare administration of MBA/MHA Master's Degree - required

Experience:
• Minimum of 10 years progressive leadership experience in healthcare operations, management, quality and patient safety

Skills:
• Build relationships
• Creative thinking
• Project management/planning
• Analysis & Evaluation
• Problem Solving
• Adaptability
• Decision making

Physical Requirements:
• Light work - exerting up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects.
• Constant typing/clerical/dexterity, hearing, seeing/monitoring/computer use
• Frequent talking
• Occasional standing and walking

Travel:
• Occasional travel - the job may require travel from time-to-time, but not on a regular basis

Total Rewards
Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:
• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match
• And more!

Specific benefit offerings may vary by location and/or position.
Pay Range
Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.
Pay Range Minimum:
USD $200,000.00/Yr.
Pay Range Maximum:
USD $270,000.00/Yr.
We love the difference people bring
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.
The VP of Quality & Patient Safety in partnership with the Chief Quality Officer is responsible for the overall strategic planning, direction, leadership, and operational management of the quality, patient safety, infection prevention, and accreditation programs of the Bassett Healthcare Network. The VP of Quality & Patient Safety has responsibility for coordinating, measuring, and improving performance and outcomes related to quality, safety, and accreditation. In this role, the VP of Quality & Patient Safety will work collaboratively across the enterprise and externally to advance the network as a leader in quality and safety, as evidenced by exceptional patient outcomes, performance rankings, and accreditation, as well as oversee processes to analyze and report patient safety, risk management and patient grievance data. Oversees education and oversight of educational activities related to risk, safety, Just Culture principles, regulatory compliance and coordinates process improvements to minimize harm/avoid repeat events in response to significant risk/safety events.
• Collaborate with the Chief Quality Officer in setting and driving organizational vision, operational strategy, and results.
• Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
• Ensure adherence with federal, state, and local business requirements, enforcing compliance and taking action when necessary.
• Manage the budgets in areas of responsibility. Aggressively mitigate all variances to budget. Make sound decisions on best use of resources in support of regional priorities and strategies.
• Provide leadership and guidance in the development and implementation of ongoing programs to improve performance and manage costs, while improving the quality of patient care delivery
• Establish clearly defined goals and objectives and ensure follow through in a timely manner.
• Provide leadership in mentoring and developing direct reports and staff in a manner that emphasizes the importance of teamwork, collaboration, and the sharing of information, resources, and best practices amongst stakeholders across the organization.
• Create a culture that is decisive, action-oriented, flexible, and poised to seize opportunities to advance quality, service and performance.
• Ensure the integration of quality, service and efficiency improvements into day-to-day operation.
• Develops and implements the foundational strategy and change management necessary to reach quality and safety, objectives and goals.
• Directs and implements evidence-based programs, practices, and activities that realize continuous improvements in quality and safety.
• Works closely with Clinical and Non-Clinical teams for improvement on key performance indicators, designs processes for new initiatives, services and other targets identified by network senior leadership.
• Develops and implements strategic plans and initiatives to ensure optimal CMS and Leap Frog ratings. In instances of suboptimal network or entity performance, develops and implements mitigation strategies.
• Facilitates alignment between improvement initiatives and the organizations strategic plan; directs the day-to-day execution of the strategies and tactic necessary to successfully improve the outcomes and results of the organization.
• Responsible for maintaining the system-wide Quality and Safety program; to include data collection, aggregating and analyzing data, maintaining policies and procedures and reporting to administrators, Medical Staff and the Board.
• Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, efficiency, etc. using available information systems data.
• Provide strategic leadership in bringing together diverse constituencies for the purposes of conceptualizing, articulating, and implementing a shared vision for BHN.
• Provide leadership in the development and execution of key strategies which differentiate BHN from its competitors in the area of service and clinical excellence.