Unit Secretary

Job description

Facility Name: Phelps Health – Waynesville ARU
Schedule: Full-time
Your experience matters
Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Unit Secretary joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about our team
Phelps Health Acute Care Physical Therapy Assistant is an integral part of the inpatient care team, providing comprehensive physical therapy services to adult and geriatric patients across medical, surgical, ICU, and specialty units. Our therapists collaborate closely with physicians, nursing, case management, and rehabilitation colleagues to promote functional independence, safety, and successful discharge planning. Our Acute Care PTA team works in a fast‑paced, dynamic environment that values teamwork, clinical excellence, and supports continuous learning and professional growth.
How you’ll contribute
A Unit Secretary who excels in this role:
• Demonstrates understanding of hospital/departmental specific policies and procedures.
• Greets and escorts patients/families/visitors to appropriate areas of the hospital.
• Understands patient safety procedures including those related to restraints, seizures and fall precautions.
• Adheres to patient safety procedures when involved in patient transport.
• Assists in the discharge planning process by collecting appropriate information, communicating with appropriate agencies and scheduling procedures on assignments.
• Schedules an admission, creates a reservation and assigns a bed on the system if appropriate.
• Responds to patient call lights and triages simple versus complex requests/may assist licensed staff and C.N.A as directed.
• Performs basic guest relation tasks such as arranging guest trays, collecting, securing or locating patient valuables, provide consent forms, and make arrangements for family accommodations.

Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

What we’re looking for
• Education: High School Diploma or GED
• Ability to work with minimum supervisory guidance and exercise independent judgment (anticipates needs before they arise)

EEOC Statement
“Lifepoint Rehabilitation is an Equal Opportunity Employer. Lifepoint Rehabilitation is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”