Transportation Coordinator

Job description

Description
FLSA Status: Non-Exempt
Prepared By: Mark Windham, CEO
Status Date: 08/26/2025
I. General Areas of Responsibility:
Disclaimer: Every effort has been made to make your job description as complete as possible. However, it does not state or imply that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude these from the position if the work is similar, related, or is a logical assignment to the position.
Responsible for transporting patients for treatment and appointments.
II. Detailed Areas of Responsibility:
• Provides round-trip transportation services for patients who require treatment at either PFH’s facility or another facility wherein PFH has provided a referral for treatment.
• Change HVAC filters monthly to ensure proper ventilation throughout the facility.
• Provides minor maintenance services throughout the facility.

III. Accountable to Whom:
Chief Operations Officer.
IV. Methods of Accountability:
• Daily interface with the Chief Operations Officer and Directors across the health center.
• Periodic Performance Reviews.

V. Staff Directly Supervised:
None.
Requirements
VI. Qualifications:
• Ability to think, read, write, and speak English in an understandable manner. Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals across the organization.
• Possesses a strong understanding of HIPAA regulations. Must have expertise using Microsoft Office software suite required.
• Excellent interpersonal skills and ability to work effectively with others in the workplace.
• Ability to maintain a high level of professionalism and ensure confidentiality.
• Treats clients, staff, volunteers, board members, etc. with dignity and respect.
• Offer assistance to coworkers as needed.

VII. Education and/or Experience:
• High school diploma or equivalent required.
• Must have an exceptional driving record.

VIII. Physical Demands:
• While performing the duties of this job, the associate is regularly required to sit, stand, walk, and handle occasional lifting and pulling.
• Ability to function independently, have personal integrity, and the ability to work effectively with patients, personnel, and support agencies.
• Ability to relate and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.
• Ability to carry supplies and other materials as needed during the normal course of work.

IX. Work Environment:
• Medical clinic environment working in a well-lighted office area of the facility, with a significant amount of time standing and using equipment with hands.
• Ability to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.

X. Other:
• Not currently listed as excluded or sanctioned by the Department of Health and Human Services, Office of Inspector General (OIG), the General Services Administration (GSA), or excluded from participation in any federal program. Agrees to promptly notify the supervisor in the event of any such debarment, exclusion, conviction, threat, or indictment occurring during the term of employment.
• Failure to comply with the organization’s Compliance Practices, which include failure to report conduct or events that potentially violate any laws or the organization’s written compliance standards will be met by disciplinary action, up to and including possible termination.
• Contribute to PFH’s culture of quality through active participation in PFH’s Quality Management Program.
• Attendance at meetings and conference calls as scheduled by PFH.
• Any other duties as assigned by supervisor and/or senior management.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills, and working conditions may change as needs evolve.