Security Officer, Part Time
University of Maryland Medical System
- Queenstown, MD
- Part-time
- Rotating shift
Job description
Job Requirements
At University of Maryland Medical System (UMMS), we are dedicated to providing compassionate, quality healthcare while maintaining a safe and secure environment for our patients, team members, physicians, visitors, and communities. The Security Officer is responsible for protecting people, property, and assets through proactive surveillance, patrols, incident response, and customer service.
This position requires a professional, dependable individual with strong observation skills, sound judgment, and the ability to respond effectively to emergency and non-emergency situations
Schedule - Part-Time
• Flexible scheduling based on department and operational requirements.
• Weekend, holiday, and rotating shift coverage may be required.
Primary Responsibilities
• Maintain a visible security presence through routine patrols, monitoring of facilities and grounds, access control, surveillance systems, and security equipment to ensure a safe and secure environment.
• Respond to emergencies, security incidents, behavioral health crises, medical events, and other high-risk situations while supporting clinical teams and escalating concerns as appropriate.
• Operate UMMS vehicles and provide transportation and escort services for patients, visitors, team members, equipment, and authorized materials in accordance with organizational policies.
• Deliver exceptional customer service by assisting patients, visitors, and staff, enforcing safety and security policies, and promoting a welcoming healthcare environment.
• Document incidents, maintain required logs and reports, utilize communication systems effectively, comply with departmental standards and regulations, and perform additional duties as assigned.
Work Experience
Education & Experience - Required
• High School Diploma or GED required.
• Completion of an approved crisis intervention/de-escalation training course within ninety (90) days of hire.
• Valid driver's license with an acceptable driving record required for all individuals hired into this position on or after July 1, 2026.
• Ability to meet UMMS requirements for operating organizational vehicles.
Knowledge, Skills, and Abilities
• Basic knowledge of security principles, safety procedures, and emergency response practices.
• Strong customer service and interpersonal skills with the ability to communicate professionally with patients, visitors, physicians, and staff.
• Ability to recognize escalating behaviors and apply de-escalation techniques appropriately.
• Ability to document incidents clearly, accurately, and objectively.
• Basic proficiency in the use of radios, access control systems, visitor screening equipment, and security technology.
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