Senior Business Intelligence Analyst

University of Maryland Medical System

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Job description

Job Requirements
Job Summary:
Collaborate with both internal and external customers to gather and analyze business requirements, translating them into robust BI solutions. Contribute to designing, developing, testing, and maintaining a variety of reporting and analytic solutions that support strategic, clinical, and operational decision-making across the health system. Serve as a key liaison between clinical stakeholders and IT, enabling enhanced analytics capabilities through mentorship, data strategy, and development of high-value insights. Work is performed under limited supervision. Direct report to the Director, Physician Builder Team.
Primary Responsibilities:
• Partner with Physician Builders and other stakeholders to develop and implement data solutions that demonstrate clinical performance and address workflow or operational inefficiencies.
• Mentor clinical providers participating in the Physician Builder Program to strengthen their understanding of analytics and reporting tools.
• Design and build medium-to-complex BI reports, dashboards, and visualizations using SQL, Crystal Reports, Power BI, Microsoft Fabric, Tableau, and other relevant technologies.
• Conduct thorough requirements discovery requirements gathering, data mapping, and process documentation to support reporting solutions aligned with business goals.
• Interpret data architecture models including logical, conceptual, and physical diagrams, data flow, and entity relationships.
• Perform complex data extraction and transformation processes, ensuring accuracy, quality, and performance of analytics outputs.
• Write and validate test plans, execute system and user acceptance testing (UAT), and support quality assurance (QA) processes.
• Ensure ongoing availability and reliability of critical dashboards, data extracts, and reports.
• Create ad-hoc analyses in response to organizational needs and provide consultative support to leadership and operational teams.
• Maintain comprehensive documentation and training materials for supported reports and systems.
• Develop deep subject matter expertise in UMMS data domains, including clinical, operational, and quality metrics.
• Understand and support the alignment of IT and analytics initiatives with UMMS strategic goals and healthcare industry best practices.
• Perform other duties as assigned.

Work Experience
Education & Experience - Required:
• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, Engineering, Physics, Actuarial Science, or related field, or the equivalent combination of education, training, and experience.
• Minimum 3 years of progressive experience in business intelligence and data analytics or similar, including the development of complex data models, and visualization.
• Minimum 3 years of experience with BI tools (e.g., Fabric/Power BI, Business Objects, Tableau, or similar).

Education & Experience - Preferred:
• Master’s degree in Computer Science, Information Systems, Mathematics, Statistics, Engineering, Physics, Actuarial Science, or related field.
• Experience working with large, complex data sets in a healthcare or clinical environment.

Knowledge, Skills & Abilities:
• Advanced skill in SQL, including writing, optimizing, and troubleshooting complex queries.
• Advanced skill developing reports, dashboards, and visualizations using BI tools such as Tableau, Power BI, Microsoft Fabric, or similar.
• Advanced knowledge of relational and dimensional data modeling, data governance, and data lifecycle management.
• Advanced knowledge of database design, problem analysis and relational database concepts.
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely at all levels within the organization.
• Proven ability to analyze, interpret, and present complex data in a clear and actionable manner to non-technical stakeholders.
• Advanced proficiency creatively translating analytical findings into actionable insights.
• Advanced skill developing and maintaining collaborative working relationships with all levels of leadership, staff and vendors.
• Proven ability to perform root cause analysis and implement effective solutions.
• Ability to effectively manage multiple tasks and competing priorities in a fast-paced environment.
• Exhibit high self-motivation and have the ability to work and plan independently as well as in a team environment.
• Ability to analyze, compare, contrast, and validate work with keen attention to detail.
• Advanced analytical, critical thinking, quantitative, planning, organizational, and problem-solving skills.
• Advanced skill in the use of Microsoft Office Suite (e.g., Excel, Word, PowerPoint).
• Advanced verbal, written, and interpersonal communication skills.

Benefits
All your information will be kept confidential according to EEO guidelines.
Compensation:
• Pay Range: $51.82 - $77.78
• Other Compensation (if applicable):
• Review the 2025-2026 UMMS Benefits Guide

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