Registration Specialist - School Based Clinics

Job description

Join Our Mission-Driven Team at HealthFirst Bluegrass!
We are seeking a Registration Specialist to provide outstanding administrative and clinical support for our school-based clinics and community health programs. This role is essential to connecting patients with the care they need while ensuring a welcoming and organized environment.
What You’ll Do:
• Serve as the first point of contact—greet patients/clients, answer calls, and route messages.
• Schedule, verify, and confirm appointments, including reminders and follow-ups.
• Register patients, verify insurance and financial information, and determine eligibility for services.
• Collect service fees, reconcile daily transactions, and process billing.
• Maintain accurate patient health records in the EMR system.
• Support community outreach activities and collaborate with Fayette County Public Schools staff.
• Assist with first aid, vaccine storage/handling, referrals, and immunization entry.
• Room patients and record vitals when nursing staff is unavailable.
• Translate for providers and nurses if bilingual.

Requirements:
• High school diploma (or GED) and 1 year of clerical or clinical experience, or equivalent training/experience.
• Strong communication, interpersonal, and computer skills.
• Knowledge of medical office operations and patient confidentiality.
• Flexibility to work in both school clinics and main HealthFirst Bluegrass locations.
• If assigned to outreach, valid driver’s license and reliable transportation required.
• Bilingual candidates strongly encouraged to apply.

Why Work With Us:
At HealthFirst Bluegrass, we believe healthcare is for everyone. Join a compassionate, mission-driven team making a real difference in the community—one patient at a time.
📍 Location: Fayette County, KY
🕒 Schedule: Includes occasional Saturday clinic coverage
💵 Pay & Benefits: Competitive pay, full benefits package, and the opportunity to work in a collaborative, service-focused environment.