Receivables Clerk, Full Time- Days

University of Chicago Hospitals

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Job description

Be a part of a world-class academic healthcare system at UChicago Medicine as a Receivables Clerk for our Revenue Cycle Management division at our campus in Burr Ridge, IL. This position will be primarily a work from home opportunity with the requirement to come onsite as needed . You may be based outside of the greater Chicagoland area.
This position is responsible for the accurate and timely resolution of patient accounts.
Essential Job Functions
• Work assigned accounts through the collections system, analyzing them for appropriate action; access and utilize external computer systems including the UCPG/UCHP terminal, the PTS system and the Medicaid FSS terminal for inquiry and resolution of accounts, when appropriate
• Follow all third-party payer guidelines and procedures for collection. Keep current on all policy changes
• Identify and request all appropriate adjustments to accounts assigned, following payer/department payment guidelines
• Initiate process for any further billing required on accounts after the primary portion is resolved
• Recommend aged or rejected accounts for write off to collection agency; process refunds to third party payers, as required
• Log and maintain file consisting of all payment vouchers, if appropriate; contact patient/responsible party, when required, to obtain information for claim payment
• Remain current on and follow all departmental policies regarding the collection and processing of accounts receivable
• Update the collections and BHIS systems with current/correct information, as appropriate
• Share information with other departments, when appropriate, to increase the effectiveness of the entire collection process
• Performs other duties as assigned

Required Qualifications
• A completed high school diploma or GED equivalent
• Ability to work in a multiple computer environment
• Ability to type 25 words per minute accurately and the ability to operate a 10 key calculator
• Good mathematical skills
• Above average organizational skills & attention to detail with the ability to work independently
• Ability to process a large volume of work in a timely manner
• Exceptional telephone communication skills

Preferred Qualifications
• Relevant work experience in a hospital setting
• Two or more years of collections and/or billing office experience

Position Details
• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Days
• Unit/Department: Revenue Cycle
• Work Location: Full time remote/ Burr Ridge, IL
• CBA Code: 743 Clerical

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