Receptionist, Primary Care - Full-Time, Days

Job description

Be a part of a world-class academic healthcare system, UChicago Medicine Medical Group , as a Receptionist at our Kenwood clinic. Here you will work alongside our Primary Care team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
The Department of Obstetrics and Gynecology offers a personalized approach to world-class obstetrics and gynecologic care. Our expert faculty and staff provide a full spectrum of general and specialized obstetric and gynecologic care. From preventive well woman exams and prenatal care to minimally invasive surgery and high-risk pregnancy care, our team offers the latest advancements in reproductive health.
The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.
Essential Job Functions
• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
• Performs other duties assigned

Required Qualifications
• High school diploma or equivalent
• Minimum of two years’ experience in a medical office or hospital setting
• Familiarity with database entry and applications
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
• Considerable skill in communicating verbally, in determining priorities and in organizing work
• General working knowledge of PC
• Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.

Preferred Qualifications
• Computerized appointment scheduling experience

Position Details
• Job Type/FTE: Full-Time 1.0 FTE
• Shift: Days – 8 am - 5 pm, 1 late day per week until 6 pm and 1 Saturday per month
• Work Location: Onsite - Kenwood
• Unit/Department: Primary Care
• CBA Code: Non-Union

In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the day shift, between the hours of 8:00 am - 6:00 pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Kenwood Clinic and 10% at various offsite locations. The days of the week that you are scheduled will vary depending on the week, but we anticipate that you will be scheduled to work on weekends (Saturday) once a month.