Public Safety Officer

Job description

Be a part of a world-class academic healthcare system, UChicago Medicine , as a Public Safety Officer at our Hyde Park Location . This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.
Under the general supervision of the Public Safety Supervisor, the Public Safety Officer will work to maintain a secure and safe environment for faculty, staff, patients, visitors and property. Duties will include communication functions of the Public Safety Department, rotation and receipt of all emergency and non-emergency incoming calls to the dispatch center, solicits descriptive information to determine the nature and urgency of the request and the location and scope of the incident.
Essential Job Functions
• Serve as a mentor and provide support to Public Safety Coordinators
• Supervise shift operations
• Conduct foot patrols in assigned areas, double tap required tour access points and report identified safety and security related risk/issues
• Conduct mobile patrols on grounds and parking garages as assigned
• Verify areas are properly locked and secured when performing patrols
• Provide immediate response to unplanned life safety or security related emergencies and drills/exercises
• Request emergency services and/or UCPD assistance when necessary
• Manage two-way communications and resources during daily operations and emergency response
• Provide security escort services when requested
• Provide immediate response to difficult and/or abusive patients and visitors when requested by staff. Assist clinical staff in restraining patients when necessary
• Provide security in high risk areas
• Perform dispatch communications function and monitor CCTV
• Maintain accurate records of request for service and other departmental activities
• Assign Incident Report numbers and complete accurate and detailed reports for security related incidents
• Assist with investigations of criminal and/or suspicious occurrences in the medical center
• Communicates necessary information to other shifts, department administration, leadership and UPCD in a timely manner
• Direct and coordinate response to service calls and alarms
• Attend court or other legal proceedings to provide details of specific incidents as required
• Perform other duties assigned

Required Qualifications
• High school diploma or GED
• Valid Driver's License
• Completion of the following Training/Certifications provided by UCM within the first 180 days of employment:
• Crisis Prevention Institute (CPI) Verbal Intervention Training/Certification
• International Association of Health Safety and Security (IAHSS) Advanced Certification
• CPR/AED Certification
• Defensive Tactics
• Handcuffing Certification
• Use of Restraints

Preferred Qualifications
• Associate Degree in Criminal Justice or equivalent field preferred.
• At least one year in health care

Position Details
• Job Type/FTE: Full-time (1.0) 8-hour shifts
• Shift: Nights
• Unit/Department: Security Department
• CBA Code: Non-Union