Patient Transportation Aide

Job description

Summary
The essential functions of this position include, but are not limited to; ensuring the safe transportation of patients to and from the diagnostic imaging department. Other functions that may be assigned.
Responsibilities
(30%)* Safely transports all patients to and from ED, inpatient and outpatient units. Safely operate wheelchairs, stretchers, IV poles and other support equipment. Utilizes seat belts or other restraint devices. Proper body mechanics used at all times. Assure patient safety and comfort. Bring patient documentation needed for exam. This may include consent forms, history questionnaires, etc. Acquire a patient Hall Pass for every patient transport.
(30%)* Works as dispatcher and prioritizes runs based on patient needs. Utilizes good communication skills.
(20%)* Assist departments when needed. Answering/making phone calls when department is busy or short handed Retrieves and replenishes supplies as requested.
(20%)* Assists with holds or lifting patients as needed. Holds difficult patients. Lifts weak or disabled patients. Utilizes appropriate lift equipment on a routine basis. Utilizes appropriate protective lead garments when appropriate.
OTHER DUTIES AND RESPONSIBILITIES:
Provides excellent customer service Demonstrates professionalism and courtesy at all times toward all employees, physicians, associated staff,MyMichigan Health customers and potential customers.
Cooperates with other personnel to achieve departmental and hospital goals; attends/participates in departmental and hospital meetings.
Demonstrates competency in Infection Prevention and Control Practices and Policies.
Possesses an understanding of infection prevention and control measures designed to prevent the spread of infectious diseases.
Maintains the standards of the infection prevention and control policies.
Implements and maintains isolation techniques per policy.
Follows hand hygiene policies and utilizes personal protective equipment as required.
Follows established safety procedures: patient identification, safe transfers, prepares and maintains O2, follows universal precautions, assures transport devices are cleaned between each transport, maintains confidentiality and documents on medical record.
Ability to recognize and report malfunction of equipment appropriately.
Other duties as assigned.
Certifications and Licensures
Required: BLS: Basic Life Support
Equivalent Experience: Within 1 month of hire or transfer
Required Education
High School Diploma or GED
Equivalent Experience: Organizational skills/computer skills required, ability to prioritize preferred. Familiar with patient care equipment use and transport (IVs, pumps, NG tubes etc.) preferred. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
Other Information
EXPERIENCE, TRAINING AND SKILLS:
Computer knowledge required.
Knowledge of lifting techniques.
Ability to communicate successfully with patients, family and staff required.
Ability to critical think and problem solve.
Mandatory tuberculosis (TB) testing must be done annually according to MIOSHA (Michigan Occupational Safety Health Administration) standards.
Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Heavy. Must be able to occasionally (0-33% of the workday) lift or carry 51-100 lbs., frequently (34-66% of the workday) 50 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% of the workday) 20 lbs.
Equivalent Experience and Other Comments (Education)
Other Comments