Patient Service Specialist

River Crest Hospital

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Job description

Job Summary
The Patient Service Specialist assists patients with incoming calls regarding question on their statement or billing. Sets up mutually agreed payment plans, takes payment over the phone or in person. Assists with processing Legacy Applications (Financial Assistance) and attorney billing requests, per Shannon’s policies.
Qualifications
Education
• Required
• High School Diploma, GED, or equivalent

Experience:
• Preferred:
• 1-2 years Medical Office
• 1 year Customer Service

Certification/Licensure: N/A

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