Patient Service Representative Pt Access

Job description

Position Summary
• Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service.

Primary Position Responsibilities
• Interviews patients and/or their representative
• Obtains and documents patient’s current demographic and financial information
• Verifies patient’s insurance eligibility and coverage
• Obtains signatures and completes all required and necessary forms and consents
• Collects point of service collections, copays, deductibles, , and coinsurance.
• Verifies eligibility with multiple insurance company websites.
• Refers patients with financial needs to financial counselors with hospital assistance department.

Qualifications
• Minimum Education :
• Required:
• High School Diploma or Equivalent
• Preferred:
• None
• Minimum Years of Experience (Amount, Type and Variation) :
• Required:
• None
• Preferred:
• One year of medical office or customer service experience
• License, Registry or Certification :
• Required:
• None
• Preferred:
• None
• Knowledge, Skills and/or Abilities :
• Required:
• PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills
• Preferred:
• Medical terminology, Insurance knowledge, Medical Front Office experience.

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.
The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).