Patient Financial Services Representative, Full Time, Days (8a-4p), Morristown, NJ
- Morristown, NJ
- Full-time
Job description
Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions.
Principal Accountabilities:
• Answers inbound calls for all billing inquiries for all facilities.
• Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests.
• Completes weekly backlog.
• Performs other related duties as assigned.
Required:
• Bachelor's Degree in finance, healthcare management or related field.
• 3-5 years of experience in Customer Service Call Center or relevant area.
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