Patient Access Coordinator - Mobile

Job description

We are searching for a Patient Access Coordinator-MOBILE. Someone to effectively assist leadership in all aspects of patient access while maintaining compliance with EMTALA, JCAHO, and all other hospital and government regulations applicable to patient access. The Patient Access Coordinator will assist with training and mentoring employees, ensure timely and accurate patient registration by serving as the liaison between patient/family, payers, Healthcare Information Management (Medical Records), Patient Financial Services and other health care team members. The PAC will conduct account audits for reporting to leadership and tracking of trends. These trends will also be used to identify additional training needs. Performs accurate mobile registration using a Workstation on Wheels to complete bedside and unit-based collection and verification of demographic, insurance, and consent information while delivering compassionate, efficient service at the point of care in the applicable areas.
Think you've got what it takes?
• Will cover admissions and the emergency department and others dependent upon business needs.
• Assists with departmental training and mentoring initiatives.
• Assists department with all aspects of Patient Access Services.
• Actively participates in special assignments, programs, or improvement initiatives with successful outcomes.
• Provides liaison support for various system issues.
• Will provide Management support and supervision of daily operations.
• Provides system and process training to new employees.
• Completes all access requests for new employees.
• Assists all staff members with questions related to processes or system issues.
• Conducts monthly auditing of patient accounts to ensure accurate registrations.
• Reports data to leadership and uses information to assist with training initiatives.
• Assists all team members by clearly defining coverage for registration areas.
• Mentors department employees to ensure the best possible chances for success.
• H.S. Diploma or GED is required
• Bachelor's Degree preferred
• 2 years' experience in Scheduling/Registration required
• Call Center experience preferred