Organ Donation Coordinator

Job description

Donor Evaluation and management
• Evaluates medical suitability of potential organ donors, utilizing information from medical records, history and physical examination, and current clinical status.
• Competently and independently manages the clinical stability of the donor patient in a critical care setting and seeks consultation from AOC/Medical Director when appropriate.
• Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of organ donors.
• Coordinates organ placement according to established organizational organ allocation policies and UNOS policy.
• Leads coordination of transportation and other logistics for local and outside recovery programs, in preparation for operative phase of recovery.
• Implements quality assurance measures in compliance with regulatory requirements governing organ procurement and transplantation to enhance the effectiveness and safety of organ procurement processes.

Donation Advocacy and Hospital Support
• Ensures effective communication, process coordination and collaboration with hospital nurses and physicians, CLA colleagues and administration, and partnering agencies.
• Maintains current understanding of individual hospital cultures, policies and best practices.
• Serves as an in-person consultant, educator and content expert to healthcare partners. Responsible for onsite/real time troubleshooting, problem solving and relationship building.
• Coordinates accurate and timely feedback with the hospital development department to ensure continued collaboration and successful interactions with hospital partners.

Donor Family Support
• Collaborates with the Donation and Family Advocate (DFA) team to facilitate authorization or disclosure with the legal NOK. Accurately conducts a donor risk assessment interview with identified surrogate of the potential organ donor.
• Provides on-going support and guidance to donor family throughout the duration of the case including connecting family to appropriate hospital, community, and social resources.
• Bachelor's of Science Degree with healthcare related focus or equivalent experience.
• 2 years recent relevant clinical or donation related experience or equivalent.
• Must have a valid driver's license and access to a vehicle.

Job Related Knowledge, Skills and Abilities (Competencies):
• Extensive clinical healthcare knowledge, with the ability to quickly and independently exercise sound clinical judgement and prioritization in an often stressful environment.
• Effective written and verbal communication skills, applying a strong sense of emotional intelligence and situational awareness in all interactions.
• Flexibility with an unpredictable work schedule: ability to take extended call, function for extended hours and work productively both independently and as a team participant.
• American Board for Transplant Certification CPTC credential.
• Organ procurement coordinator experience.
• CPTC certification as an Organ Donation Coordinator, required within two years of hire.
• Critical care experience in pediatrics, neurosurgery, medical-surgical, cardiovascular, trauma, or emergency medicine.
• Leadership as charge or resource nurse and experience in caring for donor patients and families.