Medical Assistant II

Job description

Job Requirements
• Escort patients to exam rooms; take history and vitals, documenting appropriately in the EMR.
• Question patients in regards to recent hospitalizations and recent outpatient testing, ensuring those records are available for the provider.
• Update patients’ medication list in the EMR.
• Assist providers with examinations and any office diagnostic testing (i.e. – EKG, holter, stress testing).
• Triages phone calls from patients and communicates this information via the EMR to the providers. Places return phone calls as directed by the providers.
• Completes pharmacy/patient refill requests as directed by the providers. Completes prior authorizations for medications when required.
• Maintains EKG machines, blood pressure cuffs, holter monitor equipment, and stress testing equipment by cleaning/sanitizing and replacing electrodes, lead wires, paper, etc. Contacts biomed department for repairs when necessary.
• Cleans exam rooms and keeps them properly stocked with needed supplies and patient gowns.
• Handle the incoming faxed bloodwork.
• Maintain sample drug closet by organizing and properly disposing of all expired medications.
• Monitors medical supplies and patient gowns for the office. Coordinating the placement of the orders and putting the supplies away in the office.
• Assists with chart abstraction when needed.
• Complies with established departmental/organizational policies for attendance, punctuality, procedures and safety.
• Performs other duties as assigned.

Work Experience
Ability to exhibit excellent customer service skills, maintaining appropriate and professional conduct. Ability to complete work in an established timeframe and demonstrate the willingness to perform other duties to assist the team effort for the benefit of patients, providers and fellow team members. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Exhibit working knowledge of sterile techniques and special procedures involved in administering routine and special treatments to patient that are applicable to work performed. Working knowledge of infection prevention procedures and safety precautions applicable for work in a clinical office setting. Ability to establish and maintain effective working relationships with patients, providers and fellow team members. Must be able to do EKG's and take manual blood pressures.