Medical Secretary

Job description

Job Requirements
• Check patients out of the office after appointments making sure to schedule follow up appointments and tests, coordinate tests with appropriate hospital and ensure proper authorization when required for testing.
• Screen telephone calls, handle routine inquiries and refer non-routine matters to appropriate persons. Schedules new patients, obtaining required demographics/insurance information and mail new patient packets.
• Retrieve messages from voicemail throughout the day, task providers with patient questions and return phone calls as instructed by physician.
• Handle physician mail as appropriate. Forward necessary scanning to Medical Records.
• Fax or mail appropriate information (i.e. test results, consult notes, preoperative results, correspondence, etc.) to referring physicians.
• Make reminder phone calls to patients, when required, and maintain a quick call list for cancellations.
• Perform a variety of routine and non-routine clerical duties, including the operation of office equipment.
• All other duties as assigned.
• Maintain physician schedules.

Work Experience
maintain appropriate, professional conduct and appearance at all times, follows office dress code consistently; b) complete work in an established time frame, seek appropriate tasks when primary tasks are completed or pace is slow; c) demonstrate willingness to perform other duties to assist the team effort for the benefit of the patients, physicians and fellow team members; d) communicate effectively and professionally with team members, physicians, patients, and customers; e) consistently arrive at work on time and completes all tasks or arranges for coverage before leaving for the day or lunch; f) maintain desk and business areas in a professional, neat manner;