Human Resources Assistant/Employee Relations

Job description

Human Resources Assistant/Employee Relations
Reports to Employee Development and Success Manager and HR Coordinator
Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.
Purpose: CMCF is in need of a Human Resources Assistant to support the Employee Development and Success Manager and HR Team with a wide range of HR related tasks and issues. This individual will have independent responsibility for daily HR tasks and assignments directed by HR management
Responsibilities and Duties:
• Exemplify and model the C4s and Difficult Dialogue / Crucial Accountability
• Punctual and regular attendance at the office during scheduled hours.
• Provide guidance and support to managers and employees on HR policies, procedures, and employment practices.
• Collaborate with Employee Development and Success Manager to address performance-related issues and develop appropriate corrective action and/or performance improvement plans.
• Mediate and facilitate discussions between employees and management to resolve conflicts and promote effective communication.
• Conduct exit interviews and analyze feedback to identify potential areas of concern and recommend improvements.
• Organizing, maintaining, and filing paper and digital files and records
• Preparing and editing correspondence, reports, and presentations
• Assists with other overflow work as directed by the HR Coordinator and Employee Development and Success Manager.
• Assisting with managing numerous spreadsheets
• Perform administrative duties, such as maintaining the employee database and sorting emails for the HR department
• Maintain proper records of employee attendance and leaves
• Assist the HR Director in policy formulation, hiring, and salary administration
• Assist with online job postings, shortlist candidates, and schedule job interviews
• Assist with orientation and training sessions for new employees
• Ensure smooth communication with employees and timely resolution of their queries
• Provide administrative support to our entire HR department
• Serve as a reliable source of information for employees, promptly answering questions regarding payroll and benefits
• Assist with recruiting tasks such as reviewing resumes, conducting and scheduling interviews, hiring, and following up with candidates
• Schedule and coordinate onboarding assignments and training sessions
• Compile and process employee documentation and records, and keep the employee database up to date
• Maintain the departmental email account, responding to employee questions and complaints in a timely and professional manner
• Tasks related to HR not mentioned in the above responsibilities, as directed by the HR management

Qualifications
• Excellent oral and written communication skills.
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
• Strong conflict resolution and mediation skills to address and resolve employee grievances and conflicts.
• Excellent problem-solving and decision-making skills to analyze complex employee relations issues and recommend appropriate actions.
• Strong organizational and time management skills to handle multiple assignments and prioritize work effectively.
• Ability to work independently and collaboratively in a team environment.

Travel Required