Health Information Management Supervisor

Job description

Health Information Management Supervisor: This 1.0 FTE/Full-Time position is scheduled to work an 8-HR. Day shift.
Compensation : Exempt; Non-Union, $36.05/HR — $51.50/HR. Placement within this range is based on applicable years of experience.
Benefits Include:
At Mason Health, we are committed to providing our employees with a comprehensive benefits package that supports both their professional growth and personal well-being. Whether you are a part-time or full-time member:
Health & Wellness Benefits:
• Medical, Dental & Vision Insurance – With employer paying premiums for full-time employees
• Mental Health & Wellness Resources – Access to our Employee Assistance Program (EAP), Talkspace, and the Calm App.
• Life Insurance
• Short & Long-Term Disability Insurance
• Financial Benefits:
• Retirement/Deferred Compensation Plans – Mason Health contributes 8% of your compensation every pay period when you contribute at least 5%.
• Flexible Spending Account (FSA)
• Tuition Assistance Program
• Approved by the Health Resources and Services Administration (HRSA) for student loan repayment programs.
• Time Off & Work-Life Balance:
• Generous Paid Time Off (PTO) – Accrue up to 8 hours of PTO every bi-weekly pay period, starting with 5 weeks of PTO and increasing to 7+ weeks after 3 years.
• Exciting Incentive:
• Employee Referral Program – Earn up to $7,500 depending on the role.

Job Summary:
• The HIM Supervisor oversees the day-to-day operations of the Health Information Management department, ensuring the accuracy, integrity, confidentiality, and timely availability of health records in compliance with federal, state, and accreditation standards. This role provides direct supervision to HIM staff and serves as a subject-matter expert for medical record documentation, release of information, coding support, and record completion processes.

Job Specific Duties & Responsibilities:
• Oversee daily HIM operations, including record completion, document imaging, analysis, deficiency management, release of information (ROI), and document management processes within the electronic health record (EHR), ensuring timely availability, accuracy, and integrity of medical records.
• Ensure compliance with HIPAA, state and federal regulations, CMS, Joint Commission standards, and organizational policies, including appropriate handling of sensitive and confidential information.
• Supervise, train, and develop HIM staff, including onboarding, ongoing competency assessments, work assignment, productivity monitoring, performance evaluation, coaching, scheduling, hiring participation, and disciplinary actions as needed.
• Conduct and support audits, including medical record audits for completeness, accuracy, and compliance, and assist with internal and external audits, surveys, and regulatory reviews.
• Manage physician documentation processes, including monitoring, tracking, and following up on documentation deficiencies to ensure compliance and timely resolution.
• Oversee release of information (ROI) activities, ensuring accuracy, timeliness, legal compliance, appropriate fee assessment, and review of complex or high-risk requests such as subpoenas, court orders, and attorney requests.
• Serve as a liaison between HIM, clinical departments, providers, IT, compliance, legal teams, and external vendors to resolve record-related issues and support coordinated workflows.
• Provide education and guidance to providers and staff on documentation standards, HIM processes, and best practices.
• Support reporting, metrics, and performance improvement initiatives, including assisting leadership with data analysis and operational insights.
• Support EHR optimization and system upgrades, including troubleshooting record-related issues and coordinating resolutions with IT and vendors.
• Maintain current knowledge of evolving HIM technologies, regulatory requirements, and industry best practices.
• Perform other duties as assigned.

Required Education and Experience:
• An Associate’s degree in Health Information Management, Health Information Technology, or related field is required. Bachelor’s degree, preferred.
• Minimum of three (3) years of progressive experience in Health Information Management.
• Prior supervisory or lead experience, preferred.
• Experience in an electronic health record (EHR) environment, required.

Mason Health practices equal employment opportunity for all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex/gender (including pregnancy), sexual orientation, religion/creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.