Doctor of Medical Science (DMSc) Program Coordinator

Job description

Position: Doctor of Medical Science Program Coordinator
Department: College of Pharmacy & Health Sciences
Status: Full Time
Position Summary:
The Doctor of Medical Science (DMSc) Program Coordinator provides administrative, operational, and student support for the DMSc program within the Department of Physician Assistant Practice in the College of Pharmacy & Health Sciences at Campbell University. The Program Coordinator works closely with the DMSc Program Director, department leadership, faculty, students, and university offices to support the day-to-day operations of the program and ensure efficient delivery of a fully online, asynchronous doctoral program for practicing physician assistants.
Essential Duties and Responsibilities:
Program Operations and Administrative Support
• Provide administrative support for all aspects of the DMSc program.
• Coordinate day-to-day program operations to ensure effective and efficient program delivery.
• Maintain program calendars, course schedules, meetings, and timelines.
• Coordinate onboarding and orientation activities for incoming students.
• Assist with organization and administration of doctoral capstone processes, presentations, and defenses.
• Maintain accurate program records, student files, and program documentation in accordance with university policies and accreditation expectations.
• Prepare reports, meeting minutes, correspondence, and other program-related documents.
• Assist with budget tracking, purchasing, travel coordination, and reimbursement processes.
• Coordinate adjunct faculty onboarding and related administrative processes.
• Support program assessment, annual reporting, and continuous quality improvement activities.

Student Support and Communication
• Serve as a key point of contact for current DMSc students.
• Provide guidance regarding program processes, registration, university resources, and program policies.
• Monitor and facilitate communication between students, faculty, and university offices.
• Assist students with scheduling, progression tracking, graduation requirements, and related administrative processes.
• Coordinate dissemination of program announcements, newsletters, and other communications.

Online Learning and Technology Support
• Assist faculty and students with learning management system processes and online course logistics.
• Coordinate with instructional technology and university support services as needed.
• Support virtual meetings, presentations, and online program events.

Admissions and Recruitment Support
• Collaborate with CPHS admissions and marketing personnel to support recruitment and enrollment initiatives.
• Assist with applicant communication, admissions processing, and interview coordination.
• Maintain applicant records and support admissions workflow processes.
• Coordinate recruitment events, virtual information sessions, and student outreach activities.

Collaboration and Professionalism
• Maintain confidentiality of student and program information in accordance with FERPA and university policies.
• Demonstrate professionalism, initiative, organization, and strong interpersonal communication skills.
• Foster a collaborative and student-centered environment aligned with Campbell University’s mission and values.
• Perform other duties as assigned in support of the DMSc program and Department of Physician Assistant Practice.

Education/Experience:
• Bachelor’s degree or equivalent in professional experience.
• Minimum of three years of progressively responsible administrative or program support experience, preferably in higher education, healthcare, or health professions education.

Knowledge, Skills, and Abilities:
• Broad knowledge of Campbell University policies and procedures, including, but not limited to: Title IX, HIPAA and FERPA guidelines.
• Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and standard methods of digital communication, including web/text/chat platforms.
• Knowledgeable regarding use of Colleague, Informer, Egnyte, and virtual meeting platforms (Zoom, WebEx, and Teams). Familiarity with Blackboard, OnBase, and Taleo.
• Demonstrate tact, a positive attitude, courtesy, and discretion in dealing with faculty, staff, students, high-level university officials, and the public.
• Work independently as well as function effectively on a team and within a diverse group of people
• Exercise independent judgment in complex, new, and/or stressful situations
• Manage multiple concurrent projects and meet set deadlines.
• Adaptability, flexibility, and a willingness to work in a changing environment.
• Ability to work occasional evening or weekend hours.
• This position demands accuracy, honesty, integrity, and the ability to work within the Christian mission of Campbell University.