Customer Service Financial Rep

Job description

• POSITION SUMMARY
• Position Summary:
• Handles all inquiries and/or complaints to the Patient Financial Services department regarding a patient's account. This includes but is not limited to explaining the current status of patients accounts, setting up payment arrangements, mailing out itemized bills, and rebilling insurance companies. In addition, this position is also responsible for processing financial assistance applications and returned mail, and makes recommendation of collection activity. Cashiering and cash posting functions are also performed.
• POSITION QUALIFICATIONS
• Minimum Education
• High School or Equivalent
• Minimum Experience
• One year insurance billing and/or customer service or related experience.
• Required Registration/License/Certification
• None