CPP/Transfer Center RN Supervisor

Job description

Job Function Summary:
Involved in ensuring optimal patient outcomes through effective leadership and / or provision of patient care delivery in assigned nursing unit(s) or area(s). Promotes environment for a shared voice in nursing practice and exchange of ideas to continually improve nursing and patient care outcomes. Accountable for the quality, safety, and cost-effectiveness of patient care. Consults and collaborates with other health care professionals to coordinate the management of patient care. Serves as a resource to staff, physicians, students and others.
Custom Scope
Supervises staff involved in providing clinical patient care. Assists in ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice. Assists with the administration and management of personnel, fiscal, and material resources. May assume full responsibility for the unit in delegated areas and in the absence of the manager.
% of time Essential Function (Yes/No) Key Responsibilities (To be completed by Supervisor)
Supervises and coordinates department operations, resolves system issues, advises on work methods, manages scheduling based on patient census and acuity, and ensures compliance with internal procedures and external regulations
Serves as a resource to nursing staff on patient care clinical issues, new policies, and technology
Keeps staff informed of changes in policies, procedures and external regulations
Monitors services provided by support departments and collaborates to improve utilization and efficiency
Evaluates subordinate staff and participates in decision-making on hiring, salary actions, terminations, performance ratings, and other human resources matters
Orients new employees to nursing responsibilities within the practice
Promotes a climate of effective teamwork, communication and collaboration
Encourages and assists staff in meeting professional goals
Uses standard practice evaluation tools to identify areas for growth
Consults with nurse leaders and educators on developing strategies for performance improvement
Understands unit financial goals and educates staff regarding cost-containment strategies
Maintains unit expenses within budget
Communicates regularly with management on unit activities and on pertinent operational or human resources issues
Responds to community or health system partners to facilitate delivery of patient care services
Involves physicians, staff and other healthcare team members in the development of plans to manage patient admissions, transfers and discharges
Promotes a positive patient experience through service recovery as needed, across the nursing unit
Required qualifications:
• Minimum of five (5) years recent full-time acute care, critical care or emergency RN experience
• Previous Supervisory/Lead Experience
• Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.
• In depth knowledge of patient care clinical standards and care delivery, systems, external regulations and internal policies.
• Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
• Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies.
• Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
• Demonstrates an understanding of and adherence to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
• Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.
• Experience with Epic/Apex
• Experience with Microsoft Word, Excel

Preferred qualifications:
• Strong knowledge of human resources management policies, with the ability to train, monitor,
• evaluate, and document human resources matters and performance, and to provide input to decision-making on human resources matters.
• Demonstrates an understanding of and adherence to safety and infection control policies and procedures.
• Knowledge of business software and specialized applications and data management system used in nursing units or departments.
• Master's Degree preferred.

Licenses/Certifications:
• Bachelor's Degree in Nursing
• Current Registered Nurse license in the State of California
• Current American Heart Association BLS
• Current American Heart Association ACLS