Clinic Rehab Assistant (Clerical + Wound Care)

Job description

Park Nicollet is looking to hire a Rehab Clinic Assistant to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.
This role will primarily support frontline/support for Maple Grove but will also support the wound care area 1 day each week or every other week. Candidates need to have an interest in working 1:1 with a wound care therapist and provide direct patient care (under PT supervision).
Wound Care & Treatment Support
• Prepare wound care carts prior to treatments (supplies, PPE, dressings)
• Set up and break down treatment rooms for wound care visits
• Assist therapists and providers during wound care treatments within training and scope

Work Schedule:
• .80 FTE, Wednesday's off. Mon 1015-645 Tue 645-315 Thurs 800-430 Fri 645-315

Required Qualifications:
• Education, Experience or Equivalent Combination:
• Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
• Licensure/ Registration/ Certification:
• NA
• Knowledge, Skills, and Abilities:
• Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
• Should have critical thinking skills and be able to problem-solve.
• Strong verbal communication, customer relations and listening skills are essential.
• Good telephone etiquette, money handling, and keyboarding skills are needed.
• Must be able to promote and maintain good customer relations and patient confidentiality.
• Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
• Ability to work in a fast-paced environment that includes switching between tasks.
• Comfortable working with computers and learning new equipment and software as needed within the scope of the role.

Preferred Qualifications:
• Education, Experience or Equivalent Combination:
• NA
• Licensure/ Registration/ Certification:
• NA
• Knowledge, Skills, and Abilities:
• Knowledge of medical terminology.

Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!