Clerical Associate - Emergency Room (CA)

Job description

Be the welcoming face and helping hand behind exceptional patient care!
Deaconess Memorial Medical Center is looking for a friendly, dependable, and organized Clerical Associate to join our healthcare team. If you enjoy helping others, staying organized, and working in a fast-paced environment, this may be the perfect opportunity for you!
What You'll Do
• Greet and assist patients, families, and visitors with professionalism and compassion.
• Answer incoming phone calls and direct inquiries appropriately.
• Support nurses and other healthcare professionals with daily clerical needs.
• Assist with patient admissions, discharges, and maintaining patient records.
• Respond to patient and staff requests and communicate important information.
• Maintain an organized, welcoming, and efficient nurses' station.
• Provide outstanding customer service while protecting patient confidentiality.

What We're Looking For
• Friendly, positive, and professional attitude.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Basic computer skills and attention to detail.
• Ability to work independently and as part of a team.
• A genuine desire to make a difference in the lives of others.

Why Join Our Team?
• Make a meaningful difference in patients' healthcare experiences.
• Work alongside a supportive team of healthcare professionals.
• Gain valuable experience in a hospital environment.
• Be part of an organization committed to quality care and serving our community.

Job Overview:
Performs all clerical duties and acts as receptionist for the nursing department and provides patient care as required. Coordinates the clerical nursing activities with those of other professional, general, and supportive systems. Demonstrates knowledge of developmental needs of patient population specific to that department. (Patient population is defined in each department's scope of practice.)