Business Data Analyst 2

Job description

Operations Management and Oversight of Centralized Learner Placement System
1. Business Analysis, Development, and Project Management:
• Business Consulting: Assists in the development of workflows for the full life cycle of the clinical placement software integration project, including planning, execution, monitoring, and closure.
• Develop and execute project plans: Create detailed project schedules, set milestones, and manage the timeline to ensure timely delivery of the integration.
• Risk Management: Identify, assess, and mitigate risks that could impact the project timeline or outcomes.

2. Stakeholder & Vendor Collaboration:
• Coordinate with internal stakeholders: Engage with clinical, IT, and operational teams to understand their needs and ensure the software meets the functional requirements for placement management.
• Vendor management: Serve as the main point of contact for software vendors, ensuring all contractual obligations are met and integration timelines are adhered to.
• User Training and Support: Coordinate the development and delivery of training for end users of the new software.

3. Integration and Change Management:
• System Integration: Oversee the technical integration of the software into existing systems and workflows. Collaborate with IT teams to ensure seamless data transfer and software compatibility.
• Change Management: Develop and implement a change management strategy to prepare staff for system changes. Ensure clear communication around new workflows, responsibilities, and timelines.
• Process Optimization: Identify opportunities for process improvements in clinical placements and recommend system adjustments based on feedback and evolving needs.

4. Reporting & Communication:
• Regular updates to leadership: Provide frequent progress reports to senior management, ensuring visibility of program status, milestones, and any issues or risks.
• Documentation: Maintain comprehensive project documentation, including plans, reports, meeting minutes, and technical specifications.

5. Post-Implementation:
• Monitor performance post-integration: After the software is integrated, oversee the initial rollout, track performance, and address any issues that arise during the adoption phase.
• Continuous Improvement: Collect feedback from users, identify areas for further improvement, and suggest enhancements to improve user experience and placement efficiency.

Report Development and Evaluations
• Prepare reports by collecting, analyzing, and summarizing data and trends for clinical rotations.
• Evaluate current practices with an eye toward continuous improvement and adaptation to evolving programs. This includes researching problems, collecting data, providing options for solutions, and implementation.

Strategic Planning and Development
• Assist in the activities associated with OHSU 2025 Objective 2.1: Implement an integrated system to manage learner placements in all required settings. This will include strategic planning; new program development; and building strong institutional relationships, including fostering collaboration among academic programs and health care organizations that host OHSU learners.
• Represent the Office of Learner Placement & Housing at applicable meetings and on committees as necessary to ensure optimal use of the systems and functions facilitated by the office.

Other duties as assigned.
• Bachelors degree in a business field and one year of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
• Associates degree in a business field plus three years of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
• Five years of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
• An equivalent combination of education, training and/or experience.
• Project management experience, preferably in the healthcare or technology sector.
• Proven track record in managing complex software integrations, particularly in healthcare or clinical placement systems.
• Experience with vendor management and coordinating with cross-functional teams.
• Strong understanding of clinical placement workflows, healthcare environments, and related software systems is a plus.
• Excellent organizational skills, ability to work independently, be flexible, customer service-focused and have experience with various forms of technology. Experience working as a project manager with a high degree of collaboration.
• Excellent attention to detail; successful demonstration of experience working in detail-oriented capacity with proven record of accuracy.
• Must be able to work diplomatically in a team environment. Ability to prioritize, set attainable goals; be self-directed, identify support needs and apply independent judgement; work efficiently under pressure of multiple deadlines (able to track multiple tasks and projects through various stages of development and implementation).
• Excellent written and oral communication skills.
• Excellent Project Management skills.
• Must have advanced skills/knowledge in the use of technology (MS Office - especially Outlook and Excel, Adobe Acrobat Pro, Teleconference applications, document management applications and file management architecture in a HIPAA-compliant environment, database entry and reporting functions, and printer/scanner/copier equipment).
• Customer Service-Oriented - excellent interpersonal skills, initiative and the ability to work with diverse groups; students, faculty, staff, IT group.
• Successful demonstration of positive teamwork attitude. Ability to work effectively as a team member and leader.
• Demonstrated professionalism and integrity, and confidentiality.
• Ability to take initiative and ownership of responsibilities.
• Excellent forecasting and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Ability to be flexible regarding job assignments and support for other co-workers as needed.
• Ability to perform the job duties with or without accommodation.
• PMP, Scrum Master, or other project management certifications preferred.
• Understanding of Academic Program scheduling, course registration, rotation scheduling and/or other.
• Experience/knowledge in:
• Working in academic institution or health care setting.
• Clinical management databases.
• FERPA and related federal regulations
• Results-driven with a focus on delivering high-quality outcomes.
• Strong organizational skills with a keen attention to detail.
• Proactive, self-motivated, and able to work independently or within a team.
• Adaptable to changing project requirements and priorities.
• Understanding of current information systems and policies and processes used in the academic mission at OHSU.
• Advanced presentation skills; demonstrated ability to present to a large audience.
• PMP or Project Management Certification