Associate Director, Laboratory Services

Job description

Responsible for supporting and leading Laboratory service functions under the direction of the Director of Laboratory Services and the Medical Director Pathology. Responsible for assisting the Director in laboratory operations and direction of the staff in the Laboratory. Responsible for ensuring regulatory compliance, operations of the department and assisting with managing/scheduling of professional and non-professional Laboratory staff. Responsible for supporting the team and working with other departments to provide laboratory services.
• Responsible for coordinating and directing the functions under the direction of the Laboratory Director to conform to established Hospital and Laboratory goals; Prepares goals and objectives for department, plans for delivery of care and scope of services, and communicates such to staff
• Plan, implement and maintain a scheduling system under the direction of the Laboratory Director to assure optimal utilization of staff in the delivery of Laboratory services for inpatients, outpatients and outreach program.
• Assist Director with interviewing, hiring and orienting of new staff. Process paperwork associated with employment, promotions, leaves, etc.
• Staff all shifts with both appropriate and sufficient staff to ensure delivery of service at quality levels deemed appropriate.
• Work with Director and supervisors to advise on disciplinary actions and procedures for follow-up considering some unusual cases.
• Perform and/or oversee entire payroll preparation and attendance recording systems.
• Handle employee grievances and represent Laboratory practice and policy at Union grievances and arbitration in conjunction with HR Partner and Laboratory Director.
• Interfaces with HIS/LIS systems, ensuring accuracy of data and functions and training of staff, and utilizes data and reports to improve operations; responsible for researching, developing and promoting of various new laboratory services including a business plan for market expansion and Laboratory Strategic Planning.
• Maintains and enhances professional growth and development through educational programs, workshops, and professional affiliations.
• Responsible for establishing and maintaining of variety of quality control (QC), continuous quality improvement (CQI), Joint Commission, Laboratory regulatory agencies and related programs within the Laboratory for testing, patient care, equipment maintenance, etc., as required by CAP, Joint Commission, CLIA and/or other local, state and federal regulatory agencies
• Works with the medical director of the laboratory and director of laboratory to ensure compliance with regulatory bodies while ensuring quality of services provided, employee performance, community needs, scope of services.

EDUCATION
Bachelor’s Degree in Medical Laboratory Science, Health Care, Business Administration or other related fields is preferred but not required. Proficient in the use of various software applications is required.
Certificates, Licenses, Registrations:
MT (ASCP) or CLS (NCA)
EXPERIENCE
• Five years recent acute care clinical experience
• Excellent verbal and written communication skills. Excellent negotiation/conflict resolution skills.
• Strong customer service skills. Ability to build collaborative relationships.
• Ability to anticipate problems and take preventive action
• Confident decision making and critical thinking skills and action oriented
• Possesses strong computer skills
• Demonstrated performance/process improvement skills