Acute Care Case Manager

Job description

Acute Care Case Manager
Purpose of Position:
Coordinate the overall interdisciplinary plan of care for a patient, serving as the liaison between patient/family and healthcare personnel to ensure necessary care is provided promptly and effectively. May also provide leadership to direct reports or cross-functional team.
Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of, and compliance with, organization’s policies, procedures, code of conduct and work rules.
The AC Case Manager will report to the PCC Nurse Manager and Lead Case Manager for job-specific responsibilities; the AC Manager will oversee AC-related job duties and be responsible for time off requests, time card, certifications and management of annual training. Managers will collaborate on performance reviews.
Essential Functions:
• Serve as the facilitator for the NSHC Swing Bed Program
• Assist in discharge planning for admitted patients
• Perform post discharge follow-up calls to patients
• Review all 30-day admissions
• Assist providers with the referral process as necessary
• Work with Social Services and Physical Therapy to procure DME as needed
• Work with PCC Wellness Case Managers to ensure follow-up care is established
• Provide backup to PCC Wellness Case Managers as needed
• Work collaboratively with the multidisciplinary team
• Attend morning rounds with medical staff
• Work as a staff nurse on the unit a minimum of one weekend per month and when necessary to ensure adequate staffing
• Perform other duties as assigned

Personal Traits:
All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.
Required Knowledge:
All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
Job-specific knowledge is listed below:
Required Skills and Abilities:
All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered on a strong patient focus, efficient performance, and teamwork.
All employees should have:
• Patient/customer service skills, interpersonal skills and good communication skills
• The ability to manage their time and organize their work to ensure efficient performance
• The ability to follow policy, procedure and instructions, and actively communicate with their supervisors to ensure understanding and manage their work accordingly
• The ability to understand and manage patient/customer confidentiality.

Job-specific skills and abilities are listed below:
• Above average nursing skills
• Ability to manage heavy case loads
• Ability to communicate with and serve patients in very emotional circumstances
• Must have a specialized knowledge of the particular patient population
• Knowledge of electronic documentation
• Knowledge of referral services

Minimum Requirements
Education
Degree
Program
Associate’s Degree
Nursing
Experience
General (Non-supervisory)
Supervisory
Amount:
5 year(s)
working as a Registered Nurse
1 (years)
Type:
Must have both general and supervisory experience if indicated.
Credentials
Licensure, Certification, Etc.
Alaska Registered Nursing License, Basic Life Support;
ACLS and PALS within one year of hire
Physical Requirements:
• Use hands and arms to operate office or clinical equipment
• Sit more than half the workday
• Stand and/or walk less than half the workday
• Bend, stretch, twist, crouch and/or reach
• Use hands and arms for repetitive motion tasks
• Lift or carry unaided less than 25 pounds
• See and hear with normal acuity

Working Conditions:
• Work is conducted in a standard office environment
• Minimal travel is required (less than 25% of the time)
• Travel is required via large aircraft
• Travel is required via small (less than 16 passenger) aircraft
• Travel is required using snowmobiles, all terrain vehicles, or boat