Whole Health Coordinator

Job description

Our promise to you:
Joining Texas Health Huguley is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Texas Health Huguley is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:
Full time
Shift:
Day (United States of America)
Address:
11801 SOUTH FWY
City:
BURLESON
State:
Texas
Postal Code:
76028
Job Description:
Educates patients about available health care benefits and community resources. Makes necessary referrals to appropriate health care services and community resources. Interacts frequently with patients, provider offices, and members of the interdisciplinary team. Demonstrates outstanding customer service skills, including empathy, active listening, and helpfulness. Communicates effectively both in writing and verbally with patients, team members, and external partners. Documents patient interactions and outcomes accurately in the electronic medical record. Researches and distributes department-approved community resources to patients. Escalates issues and barriers promptly to ensure timely resolution. Collaborates with the interdisciplinary team to ensure coordinated and efficient patient care. Maintains respectful and supportive relationships with patients, team members, and external partners. Supports operational goals by maintaining expected attendance and achieving productivity targets. Performs other duties as assigned.
Knowledge, Skills, and Abilities:
• Ability to communicate effectively with diverse populations [Required]
• Ability to demonstrate compassion, responsiveness, and initiative [Required]
• Ability to effectively present information and respond to questions from patients/family [Required]
• Critical thinking and problem-solving skills [Required]
• Knowledge of and ability to utilize internal and external resources [Required]
• Flexibility in prioritization and effective organizational skills [Required]
• Ability to multitask and function in a stressful, fast-paced environment [Required]
• Professional presentation and decorum aligned with the environment in which they are situated [Required]
• Ability to speak using clear and professional language [Required]
• Demonstrate written communication skills [Required]
• Demonstrate interpersonal/verbal communication skills [Required]
• Knowledge of Microsoft Office (Word, Excel, PowerPoint, and SharePoint) and Microsoft 365 Software [Required]

Education:
• Bachelor's in Social Work, Public Health, Psychology, or Community Health Worker [Preferred]
• High School Grad or Equiv [Required]

Work Experience:
• 2+ years of experience working remotely in a patient-facing, healthcare-related role or as a Community Health Worker or Patient Navigator or Transitions of Care related role [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$21.24 - $33.99
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.