Weekend Team Coordinator

Job description

Location Detail: 65 Commercial Blvd Torrington (10413)
Shift Detail: Friday, Saturday, Sunday and Monday 7:30am to 4:30pm including holidays that fall on those days
Position Summary
Hours: Friday - Monday 7:30 AM - 4:30 PM
Join Hartford HealthCare at Home as a Team Coordinator and play a key role in delivering an outstanding patient experience. As part of our person-centered care model, you will schedule patient visits, support care management teams, and collaborate with team members to achieve exceptional clinical, quality, and financial outcomes.
Key Responsibilities
• Schedule nursing, therapy, and social work visits.
• Support the timely start of care through problem solving, accurate scheduling, and tasking of requested services.
• Triage incoming calls using critical thinking, prioritization, and strong customer service skills.
• Coordinate initial admission services and serve as a liaison for the clinical team.
• Assign and de-assign clinical staff to patients electronically using appropriate system permissions.
• Consult with supervisors and team members on patient information, data management, and regulatory compliance status.
• Manage electronic and paper data to ensure an accurate, efficient, and timely flow of information to support billing, payroll, admissions, and care delivery.
• Provide administrative and clerical support to the care management team.
• Follow agency policies and established processes to maintain regulatory compliance, standardization, and confidentiality.
• Participate in the H3W performance improvement process.
• Perform other duties as assigned.

Qualifications
• High school diploma or equivalent.
• At least three years of related office experience in a health-related field.
• Knowledge of office procedures and strong computer proficiency, including navigating medical and financial databases.
• Strong communication, organization, and time management skills.
• Ability to think critically, prioritize, and maintain confidentiality.
• Preferred: Associate's degree with a medical secretarial background.

Grow Your Career With Us
With locations across Connecticut, Hartford HealthCare offers opportunities to grow your skills, explore leadership paths, and build a meaningful career within an innovative health system. Join a team committed to bringing high-quality care, new technologies, breakthrough treatments, and community education to the people we serve. Every moment matters—and this could be your moment.