Unit Coordinator - North 5 (Psych)

Job description

Be the connection that keeps care running smoothly.
As a Unit Coordinator on our Behavioral Health team, you will play a vital role in supporting daily operations and ensuring seamless communication between patients, families, and clinical staff. This is a great opportunity for someone who thrives in a fast-paced healthcare environment and enjoys being at the center of a collaborative care team.
What You’ll Do
In this role, you will provide essential administrative and coordination support by:
• Serving as the primary point of contact for the unit, interacting with physicians, staff, patients, and families
• Managing phone calls, messages, and inquiries with professionalism and efficiency
• Supporting daily unit operations, including scheduling, documentation, and coordination tasks
• Performing accurate data entry and maintaining organized records
• Assisting clinical staff with administrative needs to support patient care delivery
• Ensuring clear and timely communication across the interdisciplinary team
• Maintaining patient confidentiality and adhering to all hospital policies and procedures

You will report to the Director of Behavioral Health Nursing or their designee.
What You Bring
Education
• High School diploma preferred

Experience
• Previous secretarial or administrative experience required
• Demonstrated computer and word processing skills required

Licensure & Certifications
• CPI (Crisis Prevention Intervention) certification required within 30 days of hire

Key Skills & Competencies
• Strong interpersonal and customer service skills
• Professional telephone etiquette
• Excellent organizational and multitasking abilities
• Accurate data entry and attention to detail
• Proficiency with computer systems and office software
• Ability to maintain strict confidentiality
• Strong written and verbal communication skills in English

Why Join Us?
• Be part of a collaborative behavioral health team
• Play a key role in supporting patient care behind the scenes
• Work in a dynamic, fast-paced healthcare environment
• Gain valuable experience in hospital operations and behavioral health services