Supervisor Lab PAA/Phlebotomist | Draw Stations - CFH | Ocala

Job description

Overview
Join UF Health and be part of a team committed to exceptional patient care, innovation, and community impact. We are currently seeking a passionate individual who is eager to make a difference in a dynamic healthcare environment.
To deliver excellent patient centered service in a medical office setting by performing routine and advanced venipuncture and other specimen collection procedures. Organizes and supervises the staff in the daily operation of the practice. Also responsible for resolving complaints, issues and patient relations. Releases and/or places orders in electronic medical record and laboratory computer systems, receives, processes and distributes specimens and/or blood products and prepares samples for transport to other laboratories. Also responsible for answering telephones, checking-in patients and maintaining a comfortable wait experience for patients based on practice protocols and UF Health Physicians policies and procedures.
Responsibilities
• Site Supervisor - ensure the daily operation of the practice. Monitors staffing levels appropriate to volume and service for patient care, supervises the daily activity of the staff and manages all time keeping duties. Orders Supplies and maintains practice.
• Performs routine and advanced venipuncture and other specimen collection procedures on infant, pediatric and adult patients.
• Receives specimens, orders in EPIC,, sorts specimens and distributes to designated areas. Insures written orders are complete in order to meet federal compliance requirements for proper billing, including authorized signatures and accurate diagnosis codes.
• Performs various functions to prepare samples for testing. Processes and prepares biological samples, blood and body fluids, for microbiology, hematology, immunohematology and chemical analysis. Operates and maintains equipment.
• Check-in patients in a professional, timely, and patient first manner, while following UFHP Registration and Check-In policies and procedures.
• Maintains patient comfort by monitoring patient flow, delays, and waiting room environment.
• Provides laboratory related information and assistance to health-care providers, patients, family, and co-workers
• Daily tasks are integrated into workflow adjusting for periods of increased and decreased activity

Qualifications
Minimum Education and Experience Requirements:
• High School graduate or equivalent.
• Requires one year of recent phlebotomy experience (clinical or hospital based preferred).
• In addition, one or more of the following is preferred:
• Graduation from a certified health-related program at high school level or above; OR
• Successful completion of Advanced Placement courses in the sciences at the high school level: OR
• Successful completion of science based studies at college level (minimum 3 credit hours). Prefer GPA of 3.0 or above.
• Must have computer operational skills using a personal computer, laboratory system or other hospital information system.
• Applicant should display initiative, have the ability to multitask and be able to take on responsibilities.
• Proven ability to problem-solve and be a team member is essential.
• Must have excellent interpersonal, customer service, and communication skills.

Licensure/Certification/Registration: None indicated
Motor Vehicle Operator Designation: Employees in this position will operate vehicles for an assigned business purpose as a 'non-frequent driver'