Stroke Program Manager - Neuro

Job description

Job Requirements
POSITION SUMMARY
The Stroke Program Manager, under the direction of the System Vice President, Orthopedics and Spine Institute and Neurosciences Center of Excellence, leads and supports Stroke and Neuroendovascular services across the Health First Integrated Delivery Network (IDN). In partnership with the Stroke Medical Director and Neurosciences leadership, the Stroke Program Manager supports in producing a more consistent approach to stroke care across the IDN. The Stroke Program Manager drives improvements in access, treatment times, patient outcomes, certification readiness, and daily program performance for the Center of Excellence. The Stroke Program Manager organizes, measures, and improves the stroke program across the IDN, including Parrish Healthcare and Health First’s Freestanding Emergency Departments (FSEDs).
PRIMARY ACCOUNTABILITIES
• Partners with the Stroke Medical Director to establish system priorities and translate them into a practical implementation plan across the IDN.
• Clarifies the stroke model for each of Health First’s hospitals, including site capabilities, escalation pathways, transfer expectations, and access to thrombectomy and other advanced services.
• Leads the project team to evaluate and pursue transition of Holmes Regional Medical Center (HRMC) from a Thrombectomy-Capable Stroke Center to a Comprehensive Stroke Center, including gap assessment, owners, and milestones.
• Maintains readiness for stroke certification and designation requirements through management of the monthly multidisciplinary stroke meetings.
• Oversees stroke registry performance and reporting, including Get With The Guidelines-Stroke, and use system scorecards to track treatment times, outcomes, transfers, and complications.
• Coordinates education delivery and competency needs across emergency departments (ED), stroke units, Emergency Medical Services (EMS), Transfer Access Center, Radiology, critical care, therapies, and ambulatory follow-up teams.
• Strengthen day-to-day coordination with emergency departments, FSED’s, EMS, the transfer center, imaging, critical care, rehabilitation, and other teams that influence the stroke continuum.
• Standardizes the post-stroke continuum, including inpatient-to-outpatient handoffs, imaging follow-up, stroke-clinic access, rehabilitation connections, survivor and community programs, and nurse-navigation requirements.
• Identifies the technology, education, staffing, and infrastructure needed to support a strong Stroke and Neuroendovascular program.
• Collaborates with the Director, Heart and Vascular Tertiary Services Operations, for Interventional Lab operations and to Practice Manager, Physician Specialty Office for outpatient clinic operations.

Work Experience
MINIMUM QUALIFICATIONS
• Education: Bachelor’s degree in Nursing (BSN), or a relevant field.
• Work Experience: Five (5) years’ clinical experience in an acute care environment.
• Licensure: None
• Certification: None
• Skills/Knowledge/Abilities:
• Excellent knowledge and understanding of stroke patient care.
• Demonstrated proficiency with MS Teams and MS Office including Word, Excel, PowerPoint and Outlook.
• Strong organizational skills with ability to prioritize work and manage time.
• Strong interpersonal and communication including presentation skills required.
• Strong decision-making skills.
• Ability to maintain positive working relationships with all levels within the organization.
• Analytical abilities required to recognize and resolve problems requiring technical or clinical interventions.
• Able to work flexible hours to include early morning and evening meetings.

PREFERRED QUALIFICATIONS
• Education: Master’s degree in a relevant field.
• Work Experience: Previous experience in neuroscience.
• Certification: Stroke Certified Registered Nurse (SCRN) certification from the American Board of Neuroscience Nursing (ABNN).

PHYSICAL REQUIREMENTS
• Majority of time involves sitting or standing; occasional walking, bending, and stooping.
• Long periods of computer time or at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.