Senior Services Program Coordinator

Job description

At St. John's Community Health, our Senior Services Program is designed to support older adults through engaging activities, wellness programming, education, and meaningful community connections. The Senior Services Program Coordinator plays a critical role in bringing these programs to life by ensuring activities are organized, staffed, supplied, and delivered seamlessly. This position serves as the operational hub of the program, coordinating day-to-day activities, supporting participants and families, and creating a welcoming environment where seniors can thrive. This role is ideal for a highly organized professional who enjoys both logistics and direct interaction with older adults.
Minimum Qualifications
• Associate's degree required; Bachelor's degree in a health, human services, or related field preferred.
• Minimum two (2) years of program coordination, administrative, or community program experience.
• Demonstrated ability to manage multiple schedules, sites, priorities, and deadlines simultaneously.
• Strong organizational, time management, and problem-solving skills.
• Proficiency with Microsoft Office and the ability to learn new scheduling and data management systems.
• Ability to lift and transport program materials and equipment weighing up to 25 pounds.

Preferred Qualifications
• Bachelor's degree in a health, human services, social services, or related field.
• Experience in a health center, senior center, adult day program, or community-based social services setting.
• Experience coordinating volunteers and community activities.
• Familiarity with electronic health records, participant databases, or program tracking systems.
• Experience supporting programs that serve older adults.
• Bilingual English/Spanish skills highly preferred.

Responsibilities
• Build and maintain program calendars across multiple sites and coordinate schedules with partner organizations.
• Coordinate session logistics, including room setup, accessibility, seating arrangements, audiovisual equipment, and refreshments.
• Order, inventory, transport, and manage program supplies, educational materials, and equipment.
• Serve as the on-site lead during program sessions, ensuring activities run smoothly and participants feel welcomed and supported.
• Coordinate health screenings, wellness events, and checkup activities with SJCH clinical staff.
• Arrange transportation assistance and support services for participants when appropriate.
• Manage participant registration, intake paperwork, attendance tracking, and session documentation.
• Maintain accurate participant records and enter program data in a timely and accurate manner.
• Respond to participant and family inquiries regarding services, schedules, and program access.
• Support the development and coordination of activities focused on wellness, nutrition, cognitive engagement, social connection, and chronic disease self-management.
• Schedule and coordinate guest presenters, facilitators, and volunteers.
• Gather and summarize participant feedback and prepare attendance and activity reports for leadership.
• Provide day-to-day direction and support to volunteers and ensure completion of required onboarding and training.
• Ensure participant information is handled in compliance with HIPAA and organizational policies.

Skills
The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining a positive participant experience. Strong communication and interpersonal skills are essential for working effectively with seniors, families, volunteers, community partners, and clinical teams. The ability to remain calm and resourceful when schedules change or unexpected challenges arise is critical to success in this role. Candidates should demonstrate patience, warmth, professionalism, and a commitment to creating engaging and inclusive programming for older adults.
Why Join St. John's Community Health?
At SJCH, you will be part of a mission-driven organization dedicated to improving the health and well-being of the communities we serve. Through the Senior Services Program, you will have the opportunity to make a meaningful impact in the lives of older adults by helping create engaging experiences, fostering social connection, and ensuring access to supportive services that promote healthy aging, independence, and quality of life.