Senior Patient Access Representative

Job description

Your future role at a glance
• Location: Schaumburg, Illinois
• Facility: Ascension Outpatient Center
• Department: Patient Registration
• Schedule: Rotating shift l Full-time

How you’ll make an impact in this role
• Coordinate and schedule patient procedures based on prescribed orders, optimizing patient time and clinical resources while ensuring accurate communication with patients, participants, and staff.
• Perform patient registration and clerical duties, accurately collecting and entering demographic, insurance, and clinical information into appropriate systems.
• Coordinate procedure schedules and assist with insurance pre-certification and authorization activities, resolving scheduling and procedural issues through appropriate resources.
• Provide patients, participants, and representatives with clear pre-service requirements, instructions, and support while serving as a resource to staff and facilitating effective communication.

What minimum requirements you’ll need
Education:
• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive
Benefits that help you thrive
• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

*Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.
Life at Ascension: Where purpose meets opportunity
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
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