Senior Analyst Operations Performance

Job description

• Develops and refines analytical best practices and standards.
• Ensures accuracy and integrity of key operational dashboards and their internal and external sources, and implements changes to these systems as needed.
• Analyzes operational performance using financial and productivity data, including impact to and from company-wide processes and performance.
• Interprets results using a variety of techniques ranging from simple data aggregation via statistical analysis to complex data mining done independently.
• Provides recommendations on strategies, changes, and continuity based on results of thorough research and analysis.
• Designs, develops, implements and maintains business solutions and recommendations to improve performance.
• Manages operational process improvement projects according to realistic plans and expectations.
• Conducts ad hoc analyses on various departments and branches.
• Maintains and publishes standard reports for Executive Operations.
• Maintains databases and develops weekly/monthly metrics reports.
• Provides guidance and mentoring to junior analysts.

QUALIFICATIONS
• Five to eight years business and/or data analysis experience
• Demonstrated advanced skills in Microsoft Excel, including PowerPivot and PowerQuery
• Knowledge of IBM Cognos, MS PowerBI, SQL, and VBA a plus
• Demonstrated excellence in analytical and problem solving skills, as well as the ability to coordinate the work of others and work with all levels of management
• Must possess the ability to work on various assignments simultaneously
• Must demonstrate strong interpersonal, written and verbal communication skills
• Must demonstrate a strong knowledge of operational and data structures
• Must possess project management skills.

EDUCATION
• Bachelor’s degree in business administration, information systems, computer science, mathematics or a related field from an accredited college or university or the international equivalent required.

SPECIAL INSTRUCTIONS TO CANDIDATES
• EOE/AA M/F/D/V