Residency Program Manager - Pulmonary

Job description

Description
The Residency Program Manager I serves as the primary administrative resource and operational partner to Program Leadership for one or more residency and fellowship programs. The incumbent provides administrative leadership and expertise in accreditation, recruitment, onboarding, credentialing, educational administration, compliance, and program operations.
Responsibilities
• Serves as the primary administrative resource and operational partner to Program Leadership regarding accreditation, compliance, educational administration, and residency and fellowship program operations.
• Coordinates and provides administrative leadership for trainee recruitment, appointment, onboarding, credentialing, licensure, immigration support, graduation, and trainee lifecycle management activities.
• Collaborates with Program Leadership, Human Resources, International Personnel, and institutional stakeholders to support program operations and trainee administration.
• Coordinates and provides administrative leadership for accreditation activities including Annual Program Evaluation (APE), Program Evaluation Committee (PEC), Clinical Competency Committee (CCC), WebADS reporting, Program Letters of Agreement (PLA), and related compliance activities.
• Collaborates with Program Leadership and faculty to support accreditation readiness, action plan implementation, reporting requirements, and continuous program improvement initiatives.
• Oversees educational administration activities including curriculum management, trainee handbooks, faculty and trainee evaluations, milestone reporting, scholarly activity tracking, duty hour monitoring, moonlighting compliance, and procedural logging.
• Oversees utilization of Residency Management Systems (RMS) and graduate medical education technologies including New Innovations, Thalamus, ERAS, and related platforms.
• Develops and analyzes reports, dashboards, operational metrics, resident complement data, participating site utilization, and other reporting information supporting accreditation compliance, workforce planning, Centers for Medicare and Medicaid Services (CMS) cost reporting, institutional reporting, and program improvement initiatives.
• Collaborates with Program Leadership in the development and implementation of operational policies, procedures, workflows, and process improvement initiatives.
• Monitors educational expenditures, operational resources, accreditation metrics, and program performance indicators and provides recommendations supporting operational effectiveness and continuous improvement.
• Coordinates faculty development activities, educational conferences, trainee engagement programs, wellness initiatives, and other educational activities supporting program goals.
• May provide supervision, functional oversight, mentorship, training, and operational guidance to coordinators and administrative staff and represents assigned programs on departmental, institutional, and Graduate Medical Education committees and workgroups.
• Oversees verification of training requests, transfer documentation, graduation processes, board-related reporting requirements, and performs other related duties as assigned.
• Performs other related duties as assigned.

Qualifications
• Bachelor's degree or equivalent combination of education and experience required. Master's degree preferred.
• Five (5) or more years of progressively responsible experience in graduate medical education administration, healthcare administration, academic administration, or related field.
• TAGME certification strongly preferred.
• Advanced proficiency with MS Office Suite, RMS platforms (New Innovations), Thalamus, ERAS, WebADS, and reporting tools and related educational technologies.

General Skills and Competencies
• Advanced knowledge of graduate medical education administration and residency/fellowship program operations
• Working knowledge of accreditation, regulatory, specialty board, and institutional requirements
• Strong analytical, organizational, and problem-solving skills
• Ability to collect, analyze, and interpret program data and reporting metrics
• Knowledge of budget monitoring, resource management, and operational planning principles
• Strong project coordination and process improvement skills
• Ability to manage multiple priorities and complex workflows while meeting deadlines
• Strong interpersonal, written, and verbal communication skills
• Ability to develop collaborative relationships with Program Directors, faculty, trainees, institutional offices, and external stakeholders
• Ability to interpret policies, procedures, and accreditation requirements and apply them to program operations
• Demonstrated leadership, initiative, and independent decision-making abilities
• Commitment to continuous improvement, operational effectiveness, and educational excellence

Employer Description
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $65193 - $97790 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.