Rehabilitation Technician I

University of Maryland Medical System · 2 openings

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Job description

Job Requirements
Job Title
Rehabilitation Technician I (Full-time)
Job Code
50154
Work Schedule - Day Shift - 7:00 am - 3:30 pm EST
Job Summary
Under the direction of a licensed therapist, assists in delivering patient care in the rehabilitation setting as described in State of Maryland Practice Acts. Performs routine tasks to help ensure productive therapy sessions such as maintaining treatment areas, preparing patients for therapy, and assisting in clerical tasks.
Primary Responsibilities
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
• Prepares and maintains treatment areas and equipment to adhere to appropriate infection control standards, as well as maintains logs to assure compliance.
• Assists the licensed clinicians in the delivery of patient care as permitted by State of Maryland Practice Acts.
• Assists in the training of new rehabilitation technicians .
• Assists front office and clinicians with routine clerical tasks to support the patient care process.
• Monitors and maintains inventory to assure adequate supplies.
• Demonstrates patient-centered care and service.
• Perform all other duties as assigned.

Education & Experience - Required
• Education : High School diploma or equivalent
• Experience : No experience required
• Certifications : Basic Life Support (BLS) certification within 60 days of hire

Education & Experience - Preferred
• Certifications : Basic Life Support (BLS) certification obtained prior to hire

Knowledge, Skills, & Abilities
• Strong verbal, written, and non-verbal communication skills.
• Interpersonal skills to enable the technician to establish and maintain rapport with team members, patients, and families.
• Ability to work collaboratively with a diverse healthcare team.
• Ability to manage time and set priorities according to the demands of the job.
• Ability to conceptualize and problem-solve when assisting with patient care.
• Ability to adapt hours of availability to variable and changing needs of the organization.
• Ability to maintain confidentiality with patients and team members.
• Ability to effectively use various pieces of medical and therapeutic equipment within scope.

The form below specifies the physical demands required to perform the job; the equipment and tools used; and the working conditions. All requirements are subject to modification to reasonably accommodate individuals with disabilities. See following page for physical descriptors.
Physical Demand
Frequency
Physical Demand
Frequency
Walking
Frequently
Crawling
Occasionally
Sitting
Occasionally
Reaching
Frequently
Standing
Frequently
Handling
Frequently
Reclining
Occasionally
Fingering
Frequently
Carrying
Frequently
Feeling
Frequently
Climbing
Occasionally
Talking
Constantly
Balancing
Frequently
Hearing
Constantly
Stooping
Frequently
Tasting
N/A
Bending
Frequently
Smelling
N/A
Kneeling
Frequently
Driving
Occasionally
Crouching
Frequently
Select the maximum pounds of force required to perform the essential functions of the job.
Maximum Lbs.
Frequency
Lifting
Exertion of force required for participating in patient care
100+ lbs
Frequently
Exertion of force required when moving an object
26-50 lbs
Frequently
Pushing
Exertion of force required to move an object
26-50 lbs
Frequently
Pulling
Exertion of force required to move an object
26-50 lbs
Frequently
Visual Demand
Required
Near Acuity
Far Acuity
Field of Vision
Color Vision
Depth Perception
Equipment and Tools - Select the items required to perform the essential functions of the job.
Standard Office Equipment (e.g., computer, telephone)
Medical Instruments/Equipment (e.g., syringe, forceps, needles, lab tools, etc.)
Power Tools (e.g., saw, drill, hammer)
Other Equipment (must specify):
Vehicles (must specify):
Working Conditions - Select all that apply.
Standard Office Environment
Wet and/or Humid Conditions
Laboratory Environment
Extreme temperatures (hot or cold)
Weekend, shift work, on call, holidays, and overtime
Inclement Weather
Patients with tendencies for violent outbursts
Noise / Vibration
Close quarters, crawl spaces, shafts, small, enclosed rooms, narrow aisles, or passageways.
Potential Exposures Potential Hazards
Bodily Fluids
Mechanical
Infectious Diseases
Electrical
Blood
Chemical
Atmospheric Conditions
Burns (e.g., kitchen)
Fumes/Gases
Radiation/Radioactive Material
Dust
Poor Ventilation
Work Environment & Physical Demands
Work Environment: Medical Related Facility - climate and lighting controlled, clean, but with biohazards and medical equipment hazards.
Physical Requirements: Strenuous-regular and considerable walking, climbing or standing for extended periods, regular lifting, pushing or pulling of objects, materials, tools, equipment, and/or patients weighing up to 50 pounds.
Fine Manipulation Skills Requirements: Moderate-work requires regular fine manipulation in keyboarding, setting equipment controls and typically use of both hands.
Corrected Vision Requirements: Normal Range Near, Far and Peripheral Vision
Speaking Attribute Requirement: Communicates effectively in person to person speech.
Hearing Attribute Requirement: Hear and decipher person speech in person
Detail any additional physical demands and/or working conditions required to perform the job : Work environment may include additional settings (community-based settings).
Work Experience
The Rehabilitation Technician supports the daily operations of the Rehabilitation Services Department by assisting therapists, maintaining a safe and organized treatment environment, and providing administrative and patient care support. This role is essential to ensuring efficient clinic operations, positive patient experiences, and high-quality rehabilitative care.
Essential Duties and Responsibilities
Patient Care Support
• Prepare patients for therapy sessions and assist with patient flow throughout the department.
• Assist therapists with non-clinical aspects of treatment sessions under the direction and supervision of licensed staff.
• Transport and supervise patients as appropriate to ensure safety.
• Assist with patient transfers, mobility activities, and equipment setup while following safety protocols.
• Maintain patient dignity, privacy, and confidentiality at all times.

Department Operations
• Open and prepare the department for daily operations.
• Maintain cleanliness, organization, and safety of treatment areas, equipment, and storage spaces.
• Clean, disinfect, and inspect therapy equipment according to departmental standards.
• Monitor inventory levels and order supplies as needed.
• Stock treatment areas and ensure supplies are readily available.

Scheduling and Administrative Support
• Assist with patient scheduling, registration, and appointment coordination.
• Answer and direct phone calls in a professional manner.
• Complete clerical tasks, including filing, scanning, data entry, and document management.
• Support insurance authorization and patient communication processes as assigned.
• Assist with maintaining accurate departmental records.

Safety and Team Support
• Serve as a second person for patient and staff safety during treatment activities when needed.
• Recognize and report safety concerns, equipment issues, or patient changes to appropriate clinical staff.
• Participate in department meetings, trainings, and quality improvement initiatives.
• Support therapists and administrative staff with special projects and departmental needs.

Required Qualifications
• High school diploma or equivalent required.
• Basic computer proficiency, including Microsoft Office applications.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Ability to frequently stand, walk, bend, lift, and move equipment or supplies.
• Ability to work collaboratively with patients, families, therapists, physicians, and other healthcare team members.

Preferred Qualifications
• Previous experience in a healthcare, rehabilitation, medical office, or customer service setting.
• Experience with electronic medical records (EMR) systems.
• CPR certification preferred or willingness to obtain upon hire.

Key Skills and Competencies
• Customer service and patient engagement
• Organizational and time management skills
• Scheduling and administrative support
• Attention to detail
• Teamwork and collaboration
• Safety awareness
• Inventory and supply management
• Problem-solving and critical thinking
• Professional communication
• Adaptability and flexibility

Physical Requirements
• Ability to lift, carry, push, and pull up to 50 pounds with assistance as needed.
• Ability to stand and walk for extended periods.
• Ability to assist with patient mobility and equipment transport.
• Ability to perform repetitive movements associated with clerical and operational duties.

This position plays a critical role in supporting efficient department operations, enhancing patient care, and ensuring a safe therapeutic environment for patients and staff.
Benefits
All your information will be kept confidential according to EEO guidelines.
Compensation:
• Pay Range: $17.89 - $23.59
• Other Compensation (if applicable):

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