Registration Representative

Job description

Welcome to Urology ASC Phoenix - Perimeter
At Urology ASC Phoenix - Perimeter we specialize in advanced outpatient urologic procedures — and we believe exceptional care starts with an exceptional team. Whether you’re in a clinical, administrative, or support role, your work plays a vital part in delivering a safe, seamless, and compassionate experience for every patient who walks through our doors.
Registration Representative at Urology ASC Phoenix - Perimeter
We’re looking for a friendly, detail-oriented Registration Representative to join our front office team. In this role, you’ll be the first point of contact for our patients — welcoming them to the center, verifying insurance, collecting payments, scheduling procedures, and supporting a smooth check-in and registration process.
Key Responsibilities:
• Greet and check in patients with professionalism and care
• Verify insurance, collect co-pays, and obtain necessary signatures
• Accurately enter patient information into our system
• Schedule and confirm procedures with patients and physician offices
• Answer incoming calls and route them appropriately
• Support front desk operations and assist with daily reporting tasks

Qualifications and Experience:
• High school graduate or equivalent.
• One year of office/hospital experience.
• Medical Terminology preferred.
• Formal training in customer service is preferred.
• Must have skills necessary to operate the office equipment required to fulfill job duties.

USPI offers the following benefits, subject to employment status:
• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance