Registration Coordinator Women & Children's

Job description

Overview
FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C . FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years.
Responsibilities
• Patient Registration: Register patients accurately and efficiently.
• Insurance Verification: Verify insurance
• Demographic Verification: Ensure all patient demographic information is up to date.
• Customer Service: Maintain a customer-centric approach when dealing with all types of patients, both internal and external.
• Communication: Provide clear and effective communication with patients and medical staff.

Administrative Duties: Manage multiple tasks in an organized manner, complete required documentation, and follow up on outstanding issues
Job functions include: Telephone patient registration, preparation and scanning of medical records. Shifts including days, evenings, weekends, and holidays.
Qualifications
• Education and Experience:
• High school diploma or GED required.
• Understanding of medical terminology.
• Two years of experience in a medical-related field preferred.
• Bilingual skills preferred.
• Skills:
• Strong verbal communication skills.
• Ability to manage multiple tasks effectively.
• Proficient in typing (minimum 35 wpm) and computer literate.
• Commitment to excellent customer service.
• Working Conditions/Physical Demands:
• Primary office environment/workstation.
• Potential exposure to communicable diseases.
• Physical requirements include:
• Stooping: Bending the body downward and forward by bending the spine at the waist.
• Crouching: Bending the body downward and forward by bending the legs and the spine.
• Standing, walking, and sitting for extended periods.
• Medium physical effort required, including lifting up to 40 pounds and frequently carrying objects weighing up to 20 pounds.

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.
• Patient Registration: Register patients accurately and efficiently.
• Insurance Verification: Verify insurance
• Demographic Verification: Ensure all patient demographic information is up to date.
• Customer Service: Maintain a customer-centric approach when dealing with all types of patients, both internal and external.
• Communication: Provide clear and effective communication with patients and medical staff.

Administrative Duties: Manage multiple tasks in an organized manner, complete required documentation, and follow up on outstanding issues
Job functions include: Telephone patient registration, preparation and scanning of medical records. Shifts including days, evenings, weekends, and holidays.