Recovery Support Specialist

Job description

MISSION STATEMENT
Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.
POSITION OVERVIEW
Under the supervision of the Director of Outreach, the Recovery Support Specialist uses their own lived experience with mental health challenges and recovery to connect with and support youth and individuals seeking outpatient treatment. This role is primarily focused on outreach and engagement, acting as a bridge between the community and clinical services. The Recovery Support Specialist provides authentic peer support, advocacy, and navigation assistance to help clients overcome barriers to care.
KEY ESSENTIAL FUNCTIONS
• Conduct proactive outreach in community settings, schools, and local agencies to identify and engage youth and adults who may benefit from outpatient mental health services.
• Share personal recovery stories in a professional and purposeful manner to build rapport and instill hope.
• Distribute educational materials and represent the organization at community events to reduce stigma surrounding mental health treatment.
• Provide one-on-one support to help clients navigate the intake and admission process for outpatient programs.
• Accompany clients to initial appointments or community resources to provide emotional support and modeling of self-advocacy.
• Help clients understand their rights within the behavioral health system.
• Identify and help mitigate barriers to treatment, such as transportation issues, fear of clinical settings, or lack of documentation.
• Maintain accurate and timely documentation of all outreach encounters and peer sessions.
• Ensure all activities align with state regulatory standards (such as OMH or OASAS requirements).
• Participate in staff meetings, clinical supervision, and ongoing professional development.

REQUIREMENTS
• Must have personal lived experience with mental health challenges and/or substance use disorder and a commitment to personal recovery.
• One of the following NYS certifications, strongly preferred:
• NYCPS: New York Certified Peer Specialist
• CRPA: Certified Recovery Peer Advocate
• High school diploma or GED, preferred.
• Familiarity with the NYS OMH and OASAS systems of care, trauma-informed care principles, and harm reduction strategies.
• Strong communication, active listening, and the ability to remain calm in high-pressure, fast-paced environments.

WHY JOIN US?
Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.
As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.