Radiology Patient Care II Assistant

Job description

Park Nicollet Radiology team member’s partner with providers to ensure that each patient has a safe, caring experience. We value teamwork and partnering because it promotes safety, quality, and caring for everyone we work with. Working within Park Nicollet Radiology means you make a difference every single day!
Patient Care Assistants (PCA) will utilize a broad base of skills in basic patient care, to assist patients with preparation for exam, during and/or after exam. PCA will establish positive rapport with patients, explaining what they should expect during each step of care. All interactions will be handled in a professional, caring, courteous and safe manner to ensure quality care. PCA will communicate with all other radiology team members to assure positive transitions in care. PCA may assist the technologist or radiologist in the performance of basic patient care.
Perform general clerical tasks within the department to ensure efficiency during the patient’s radiology imaging exams and services.
Schedule: Casual position. Hours vary. Minimum 2 shifts per month. May include day, evening, or weekend shifts. Opportunities for extra hours at other locations.
MINIMUM QUALIFICATIONS:
• Education, Experience or Equivalent Combination:
• NA
• Licensure/ Registration/ Certification:
• Must obtain CPR (Basic Life Support) certification once in position.
• Knowledge, Skills, and Abilities:
• Strong clinical and human relations skills.
• Basic knowledge of office duties and equipment.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Proven proficiency in the operation of the following: Telephone, Fax Machine, Basic computer/keyboard skills, Epic, PACS and Copy Machine.

PREFERRED QUALIFICATIONS:
• Education, Experience or Equivalent Combination:
• Previous office experience in a health care environment preferred.
• Previous patient care experience in medical environment preferred.
• Licensure/ Registration/ Certification:
• NA
• Knowledge, Skills, and Abilities:
• NA

ESSENTIAL DUTIES:
• (5%) – Accurately identify patients using two patient identifiers.
• (5%) – Greet patients and families to introduce yourself.
• (10%) – Provide general instructions for exam preparation. Assist patients as needed with changing clothing for exam, using the restroom, etc.
• (5%) – Prepare and give patient oral contrast and instructions on drinking contrast under the direction of Radiology Technologist.
• (5%) – Review patient allergies and lab results for possible contraindications prior to starting an IV for contrast administration.
• (10%) – Insert IVs following standard procedure.
• (10%) – Assist with patients during radiology examinations, as needed (example: lifting, transferring, restraining, and positioning).
• (10%) – Under direction of Radiologist or Radiology Technologist, instruct patient on basic information regarding exam, procedure, or scan.
• (5%) – Recognize and respond appropriately to medical emergencies such as contrast reactions.
• (10%) – Observe patients in waiting areas that may need assistance prior or following imaging exams.
• (5%) – Refers difficult or unusual patient problems to technologists.
• (10%) – Performs clerical duties (phone, fax, PACS, Epic functions such as documenting oral contrast, looking up labs, documenting IV site.)
• (5%) – Stock linens, gowns, pants, and procedural supplies.
• (5%) – Clean and sanitize area after each patient use.
• (Ongoing) – Meet competency standards.
• (Ongoing) – Perform other tasks as assigned, assist in other areas of the department as needed.
• (Ongoing) – Utilizes appropriate lines of communication for problem solving and conflict management.
• (Ongoing) – Participate in meeting department goals by contributing to the improvement of the department’s overall performance.
• (Ongoing) – Participates in 80% of department meetings.
• (Ongoing) – Perform other tasks as assigned.