Radiation Oncology Care Coordinator, Business Clinic Office, FT, 10:30A-7P

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.
At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:
• Career growth and development opportunities , with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible , reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.
Description:
The Radiation Oncology Care Coordinator is responsible for assisting patients who contact Baptist Health inquiring about Radiation Oncology services. The Care Coordinator takes phone calls from patients specifically inquiring about proton therapy and provides immediate information and assistance. The Care Coordinator effectively communicates with physicians, scheduling, insurance verification and other resources to offer immediate appointments to patients. The Radiation Oncology Care Coordinator functions as a resource to members of the healthcare team and is able to navigate BHSF and MCI processes to positively enhance the patient experience. Estimated pay range for this position is $21.66 - $27.51 / hour depending on experience.
Qualifications:
Degrees:
• Bachelors.

Additional Qualifications:
• Experience in Radiation Oncology or healthcare navigation/coordination.
• Able to multi-task and have strong computer skills (i. e. Microsoft Office, intra/internet use, EMR navigation).
• Outstanding customer service, interpersonal and organizational skills.
• Excellent written, verbal and telephone communication skills.
• Ability to adapt effectively in unpredictable situations.

Minimum Required Experience: 5 Years
EOE, including disability/vets