Procedure Scheduler-Pea Ridge Heart & Vascular

Job description

Job Summary:
The Procedure Scheduler is responsible for coordinating and securing insurance authorizations and scheduling for office visits, imaging studies, and hospital-based procedures. This position works closely with clinical staff and external facilities to ensure seamless and timely access to care for patients.
Essential Duties and Responsibilities:
• Obtain insurance authorization for office, imaging, and hospital procedures,
• Ensures coding with correct CPT codes and diagnosis codes,
• Maintain appropriate documentation in Epic regarding authorizations and scheduling,
• Schedule office visits, imaging exams, and hospital-based procedures,
• Create and maintain the procedure log,
• Coordinate scheduling with hospitals and imaging centers, manage changes as needed,
• Contact patients with appointment details and document communications in the patient chart,
• Notify nurses and providers of authorization denials,
• Assists intake/referral specialist at health center with referrals as time allows and assistance is needed.
• Assists patient registration and patient check out as needed,
• Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).
• Maintain compliance with all company policies and procedures
• Other duties as assigned.

Education and/or Work Experience Requirements:
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• 2+ years of experience in a health care setting preferred.
• High school diploma or GED required

Physical Requirements/Working Conditions:
• Position requires manual dexterity for operating standard office equipment.
• Position requires the ability to maintain concentration and attention to detail for long periods of time in order to maintain accurate records pertaining to patient and/or account information.

EEO is the Law – Applicants can learn more about our equal opportunity employer status by viewing the federal EEO Know Your Rights poster.
Monday-Friday 7:30am-4:00pm