Phlebotomist II

Job description

Position Summary:
The Phlebotomist II is responsible for upholding the mission, vision and values of Conway Medical Center in all interactions with staff, peers, colleagues, leadership and patients. Phlebotomy requires direct patient care interaction with patients of all ages and acuity levels. The Phlebotomy role consists of collection and labeling of specimens using the proper equipment and techniques for safe identification and collection of laboratory specimens. Entry of outside orders with review and assessment for accuracy and completeness. Excellent communication skills are required to communicate effectively with outside and internal vendors, physicians, patients, and leadership.
Qualifications:
Education:
• High school diploma required.
• Phlebotomist through one of two ways required:
• Completion of an approved phlebotomy training program or;
• 1 year of comparable phlebotomy experience.

Experience
• Previous Phlebotomy experience in an acute care facility preferred.

Licensure/Certification/Registration
• Certified as a CPT through an accredited program required. (ASCP preferred)

Duties & Responsibilities:
• Greet all patients and their accompanying family members when applicable and provide exemplary customer service.
• Must respond to all codes in a timely manner when paged overhead and on communication devices.
• Must understand collection priorities such as STAT, Timed Study, and routine requests and assisting with collection needs in trauma situations in the Emergency Department.
• Assist with answering the phone, proper routing of calls, and responding to the pneumatic tube system.
• Assist with processing specimens.
• Assist with drug screen collections, including those accompanying local law enforcement.
• Work effectively and collaboratively with peers, coworkers, nursing, physicians, and department heads.
• Flexibility in schedule to meet the needs of the facility.
• Assist with the Technical staff to appropriately assess add on orders and identify labeling issues.
• Assist in training of all new hires.
• Maintain an organized and clean work area based on health and safety requirements.
• Expiration checks for all materials used in the collection process.
• Other duties as assigned by laboratory leadership.
• Effectively utilize strong organizational skills.
• Consistently display effective verbal communication skills.
• Proficient understanding and use of technology/PC skills required.