Payroll Administrator

Job description

About Christ Community Health Services
Since 1995, Christ Community Health Services (CCHS) has provided high-quality healthcare to underserved communities through distinctively Christian service. As a faith-based Federally Qualified Health Center (FQHC), we serve approximately 60,000 patients each year across our Memphis health centers, offering primary care, dental, behavioral health, pharmacy, and specialty services.
About the Role
Christ Community Health Services is seeking an accurate, dependable Payroll Administrator to manage and oversee payroll processes for the organization. This role helps ensure employees are paid accurately and on time while maintaining compliance with CCHS policies, labor laws, tax requirements, and employee benefit programs.
The Payroll Administrator reviews timekeeping records, processes payroll changes and deductions, maintains payroll documentation, assists with journal entries and audits, and provides responsive support to employees.
Why Join CCHS?
• Support employees across a mission-driven organization that expands access to healthcare in Memphis.
• Apply payroll, compliance, and analytical expertise in a role with organization-wide impact.
• Collaborate with Finance, Human Resources, supervisors, and payroll service partners.
• Help maintain accurate records and dependable payroll processes that employees can trust.
• Contribute to a culture grounded in compassion, service, excellence, and Christian faith.

Our Core Values and What They Look Like in This Role
CCHS team members are expected to demonstrate our core values every day. For a Payroll Administrator, they mean:
• Intentional Love - Responding to employee questions with patience, respect, discretion, and care.
• Devoted Service - Providing reliable payroll support and following each issue through to an accurate, timely resolution.
• Humble Excellence - Maintaining careful records, applying payroll requirements consistently, and pursuing high professional standards while remaining teachable and Christ-centered.

What You'll Do
• Review biweekly timecards and timesheets for completeness and accuracy.
• Verify employee time, pay rates, deductions, and other payroll information as appropriate.
• Calculate and process payroll adjustments, garnishments, and other deductions.
• Process employee changes affecting payroll, including new hires, transfers, promotions, leaves of absence, and terminations.
• Prepare payroll information for approval by the supervisor and payroll service provider, and transmit payroll data according to established procedures.
• Review and distribute payroll checks to employees or other authorized representatives, as applicable.
• Answer employee questions and research and resolve payroll discrepancies with accuracy, discretion, and timely follow-through.
• Maintain payroll files in accordance with CCHS record-retention requirements.
• Assist with payroll-related journal entries and prepare requested payroll reports.
• Review payroll deductions, including annuities, loans, garnishments, and related items.
• Support annual audits, including 401(k), financial, and workers' compensation audits.
• Present payroll information during New Hire Orientation.
• Follow applicable payroll, tax, privacy, recordkeeping, and organizational requirements.
• Perform other duties as assigned.

What You'll Bring
• Bachelor's degree in Human Resources, Accounting, Business, or a related field.
• Three to five years of payroll experience; healthcare experience is preferred.
• Human Resources experience is highly preferred.
• Three to five years of experience using payroll and Human Resources software, such as Paylocity, ADP, or comparable computerized HR, payroll, and time-and-attendance systems.
• Current working knowledge of federal and state payroll laws and regulations.
• Proficiency with Windows-based applications; experience with Excel and Outlook is preferred.
• Strong analytical, organizational, and problem-solving skills, with careful attention to detail.
• Ability to manage multiple competing priorities in a fast-paced environment while protecting confidential employee information.

What Success Looks Like
• Payroll is processed accurately, completely, and within established deadlines.
• Employee time, pay rates, deductions, and status changes are verified before payroll submission.
• Payroll discrepancies and employee questions are resolved promptly and professionally.
• Payroll files, reports, journal-entry support, and audit documentation remain accurate, organized, and current.
• Federal and state payroll requirements and CCHS policies are applied consistently.
• Finance, Human Resources, supervisors, and payroll partners receive clear and dependable support.
• The Christian mission and values of CCHS are reflected in daily interactions and work practices.

Work Environment
This position operates in a typical office environment and is primarily desk- and computer-based. The role requires sitting for approximately 90% of the workday, standing for approximately 5%, and walking within the office for approximately 5% to retrieve or deliver payroll documents and complete routine administrative tasks.
Lifting, pushing, or pulling occurs approximately 5% of the time, with items weighing up to 20 pounds. Typical objects include payroll files, office supplies, paper, and small office equipment.
The position requires frequent use of a computer, telephone, and printer, copier, or scanner. Prolonged computer use may contribute to eye strain or repetitive-motion discomfort. Work-related travel is approximately 1%.
What We Offer
• Competitive pay and comprehensive benefits, including medical, dental, and vision coverage.
• Generous Paid Time Off, including 120 hours during the first year, plus paid holidays.
• 401(k) retirement plan.
• Annual paid Restorative Day supporting wellness and work-life balance.
• Mission-driven culture and employee recognition programs.
• Professional development and opportunities to grow within healthcare administration and finance.
• The opportunity to support the employees who expand access to high-quality healthcare throughout Memphis.

Make a Difference Through Dependable Payroll Service
If you are an experienced payroll professional who values accuracy, confidentiality, service, and mission-driven work, we invite you to consider joining Christ Community Health Services.
Come serve with purpose. Come support employees with excellence. Come make a difference in our community.