Payment Poster

Job description

• Process credit card transactions.
• Posts all responsible payments and adjustments to the specified patient account in accordance with the current policy and procedure.
• Ensures accuracy of posting by balancing deposit totals to system-generated reports.
• Properly close all assigned batches in a timely manner.
• Responsible for manual cash posting.
• Maintains daily logs and reconciliation.
• Works with supervision, management and the patient accounting staff to improve processes, increase accuracy, create efficiencies, and achieve the overall goals of the department.
• Respect and maintain confidentiality.
• Work in a safe, compliant, and ethical manner always.
• Performs other duties are requested or assigned.

Other Requirements:
• Adheres to Center’s policies and procedures.
• Wears identification while on duty.
• Completes in-services and returns in a timely fashion.
• Attends annual review and department in -services, as scheduled.
• Attends staff meetings and if unable to attend, reads and initials minutes and other documents applicable.
• Actively participates in performance improvement and continuous quality improvement.
• (CQI) activities.
• Communicates the mission, ethics and goals of the Center, as well as the focus statement of the department.
• Seeks educational opportunities and accepts responsibilities for own professional growth and development.
• Must maintain patient right to privacy by not discussing privileged information outside the work area or within hearing range of visitors, family, or patient.

Required Skills:
• Strong analytical thinking skills are necessary.
• Knowledge of insurance principles.
• Thrives in a focused, number-oriented environment.
• Accuracy and high-quality work while managing a high volume.
• Ability to perform multi- step, detailed job tasks retaining the information and making decisions or choices using that information.
• Must have alpha/numeric entry, computer, and keyboard skills.
• Experience with EMR software is helpful but not required.
• Prior experience with EFT cash posting process.
• Proficiency with Word, Excel, Outlook required.
• Proficiency in reading, writing, and communicating in English.
• Bilingual skills are a plus.
• Performs according to established compliance policies and procedures.
• Performs according to established performance-improvement policies and procedures.
• Complies with safety policies and procedures in the performance of job duties and responsibilities.
• Maintains responsibility for a safe work environment by documenting and reporting any observed or suspected safety violations, hazards and policy/procedure noncompliance

Required Experience:
• High school diploma or general education degree (GED).
• Two years of patient account billing or payment posting experience preferred.