Patient Transport Associate – Per Diem

Job description

Site: Massachusetts Eye and Ear Infirmary
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Schedule: Per diem, with rotating days and shifts, including weekdays, weekends, and overnights. Each shift is 8 hours. Patient Transport operates 24/7. Per diem employees are provided with a list of available shifts requiring coverage and can select shifts based on their availability. Applicable shift differentials are offered for eligible shifts.
Summary:
Responsible for safely and efficiently transporting patients to various locations throughout the hospital while ensuring their comfort and safety. Also assists with the delivery of laboratory specimens, medical equipment, supplies, and mail.
Does This Position Require Patient Care?
Yes
Essential Functions
• Assist patients with transfers into wheelchairs or onto stretchers, including lifting and repositioning as needed
• Transport patients safely to various hospital departments for medical procedures, tests, and appointments
• Ensure patient comfort, safety, and proper positioning during transportation
• Monitor the transport scheduling system, respond to requests, and complete assignments promptly
• Deliver laboratory specimens, medical equipment, supplies, and mail to designated locations throughout the hospital
• Communicate effectively with patients, nursing staff, and other hospital personnel to coordinate timely transportation
• Follow hospital safety procedures, infection prevention protocols, and patient handling guidelines

Qualifications
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Customer Service Experience 0-1 year required and Medical Office/Hospital/Managed Care Experience 0-1 year preferred Knowledge, Skills and Abilities - Excellent customer service skills. - Strong communication skills. - Reliable time-management and attention to detail skills. - Ability to complete the physical tasks of the job including independently lifting 50 pounds.
Additional Job Details (if applicable)
Physical Requirements
• Standing Frequently (50-75%)
• Walking Frequently (75-100%)
• Sitting Occasionally (25%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (50-75%)
• Pulling Occasionally (25%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type
Onsite
Work Location
243-245 Charles Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$17.71 - $24.28/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.